Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tayla Lewis

Apopka,FL

Summary

Dynamic and seasoned Leasing Specialist offering 8 years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes.

Overview

7
7
years of professional experience

Work History

Interior Design Stone Specialist

Mystic Granite & Marble
Orlando, FL
05.2023 - 03.2024
  • Spearheaded the curation of natural stones, aligning with the principles of interior design to enhance aesthetic appeal.
  • Collaborated with architects and designers to select to recommend stone options for various applications.
  • Managed inventory and maintained relationships with suppliers to ensure a reliable stock of materials.
  • Participated in the creation of promotional materials showcasing the company's unique stone supply.

Leasing Administrative Assistant

Alta Mills
Austell, GA
03.2021 - 03.2023
  • Implemented strategic pricing and leasing incentives to meet leasing goals and optimize revenue.
  • Played and key role in organizing and executing marketing events and promotions to attract prospective tenants and boost leasing activity.
  • Provided administrative support to the leasing department, including maintaining leasing files, updating listings, and preparing leasing documents.
  • Prepared weekly vacancy report for management review.

Leasing Consultant

Alta Mills
Austell, GA
05.2018 - 01.2021
  • Achieved consistently high occupancy rates by effectively marketing available units, conducting property tours, and promptly responding to inquiries.
  • Cultivated and maintained positive relationships with current and prospective tenants, addressing concerns and providing exceptional customer service to ensure satisfaction.
  • Collaborated with property management team to develop and implement innovative leasing and marketing strategies, resulting in increased leasing activity and and growth.
  • Conducted through screenings of prospective tenants, including credit and background checks, to ensure quality residents and minimize risk.
  • Utilized CRM software to maintain accurate records of leads, prospects, and leasing activities, facilitating efficient follow-up and communication.

Lead Customer Service Representative

Dunkin Donuts & Baskin Robbins
Apopka, FL
12.2016 - 04.2018
  • Evaluated customer issues and complaints and developed amicable solutions.
  • Greeted customers, repeated orders back to customers accurately, provided samples and completed transactions.
  • Preformed administrative support functions such as processing payments and reconciling accounts.
  • Contributed information and recommendations for strategic planning and business reviews.
  • Managed the registers at the front counter, including counting every drawer before and after each shift.

Education

High School Diploma -

Sheeler High Charter School
Apopka, FL
05-2017

Skills

  • Verbal and written communication
  • Organizing and record keeping
  • Multitasking
  • Proficiency with MS Office applications, as well as property management software
  • Scheduling appointments
  • Planning and prioritization
  • Data analysis
  • Customer service

References

References available upon request.

Timeline

Interior Design Stone Specialist

Mystic Granite & Marble
05.2023 - 03.2024

Leasing Administrative Assistant

Alta Mills
03.2021 - 03.2023

Leasing Consultant

Alta Mills
05.2018 - 01.2021

Lead Customer Service Representative

Dunkin Donuts & Baskin Robbins
12.2016 - 04.2018

High School Diploma -

Sheeler High Charter School

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Tayla Lewis