Tayla Powers
Rockledge,FL
Summary
Motivated and dependable professional with experience in customer service, administrative support, scheduling, team coordination, and maintaining organized daily operations. Currently completing a Bachelor’s degree in Human Resource Management and seeking an opportunity to contribute strong communication, problem-solving, and organizational skills while continuing to grow professionally.
Overview
10
10
years of professional experience
Work History
Family Caregiver
06.2023 - Current
- Organized daily schedules for efficient time management., routines, and household responsibilities while keeping things organized and running smoothly.
- Used strong communication, patience, and problem-solving skills to create a structured and supportive environment.
- Managed multiple priorities effectively to maintain workflow. at once and adjusted quickly when plans changed.
Lead Cleaning Technician
Merry Maids
Cocoa, FL
10.2021 - 06.2023
- Supervised and coordinated a team of cleaning technicians, ensuring tasks were completed efficiently and according to company standards.
- Monitored team performance, providing guidance to enhance productivity and uphold service quality.
- Assisted with onboarding and training new employees on safety procedures and operational standards, facilitating smoother transitions.
- Maintained inventory of supplies and ensured equipment was properly maintained and compliant with safety practices.
Salon Receptionist/Assistant
Kari's Salon
Cocoa, FL
05.2020 - 10.2021
- Coordinated front desk operations, managing appointment scheduling, rescheduling, and cancellations to facilitate seamless client flow using booking software.
- Maintained comprehensive client records with contact information, service history, and preferences to enhance personalized service.
- Resolved scheduling conflicts and addressed customer concerns to enhance client satisfaction.
- Assisted with administrative tasks, managing phone communications and scheduling coordination to streamline client interactions.
Call Center Agent
Acuity International
Cape Canaveral, FL
10.2019 - 05.2020
- Delivered professional customer service while discreetly managing confidential and sensitive information, enhancing client trust.
- Coordinated communication among examinees, employers, and healthcare facilities, facilitating efficient examination processes.
- Collected and verified documentation for medical review, ensuring compliance with company procedures and minimizing errors.
Salon Receptionist
Belleza Salon and Day Spa
Rockledge, FL
12.2016 - 10.2019
- Greeted clients upon arrival, creating welcoming salon atmosphere that encouraged customer loyalty.
- Scheduled appointments and confirmed bookings, maintaining organized daily calendar to enhance client service.
- Answered phone calls and addressed client inquiries, providing accurate service information.
- Assisted stylists and salon staff with check-ins and client flow, facilitating smooth front desk operations.
Education
Bachelor of Science - Human Resource Management
EFSC
Cocoa, FL08-2027
Associate of Arts -
EFSC
Cocoa, FL12-2021
High School Diploma -
Space Coast Jr/Sr High School
Cocoa, FL05-2016
Skills
- Appointment Management
- Organization
- Time Management
- Customer Service
- Confidentiality & Professionalism
- Administrative Support
- Record Keeping
- Problem Solving
- Adaptability
- Team Collaboration
Timeline
Family Caregiver
06.2023 - Current
Lead Cleaning Technician
Merry Maids
10.2021 - 06.2023
Salon Receptionist/Assistant
Kari's Salon
05.2020 - 10.2021
Call Center Agent
Acuity International
10.2019 - 05.2020
Salon Receptionist
Belleza Salon and Day Spa
12.2016 - 10.2019
Bachelor of Science - Human Resource Management
EFSC
Associate of Arts -
EFSC
High School Diploma -
Space Coast Jr/Sr High School