Tayla Six
Tiverton,RI
Summary
Dynamic manager with a proven track record at Four Corners Grille, excelling in team leadership and customer service. Enhanced operational efficiency through strategic planning and staff training, fostering a collaborative culture. Skilled in problem-solving and decision-making, achieving departmental goals while maintaining high standards of service and safety.
Overview
13
13
years of professional experience
Work History
Manager
Four Corners Grille
08.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Teacher's Aide
Crystal Springs School
02.2019 - 04.2020
- Maintained safety and security by overseeing students in recess environments and off campus activities.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Assisting individuals ages ranging 4-21 with disabilities complete their ADL's and IEP goals.
Dunkin
Shift Leader
06.2018 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
TJX Companies
04.2017 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Line Cook/ Server
Evelyn's Drive In
04.2012 - 05.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Promoting excellent customer service for our guests
- Seasonal Job
Cashier
Taco Bell Restaurant
09.2013 - 05.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Tiverton High School
Tiverton, RI06.2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Goal setting
- Shift scheduling
- Coaching and mentoring
- Work prioritization
- Inventory management
- Positive attitude
- Multitasking
- Problem-solving
- Excellent communication
- Team development
- Hiring and training
- Staff training
- Scheduling and coordinating
- Active listening
- Problem-solving aptitude
Timeline
Manager
Four Corners Grille
08.2021 - Current
Teacher's Aide
Crystal Springs School
02.2019 - 04.2020
Dunkin
Shift Leader
06.2018 - 03.2019
Sales Associate
TJX Companies
04.2017 - 06.2018
Cashier
Taco Bell Restaurant
09.2013 - 05.2014
Line Cook/ Server
Evelyn's Drive In
04.2012 - 05.2018
Diploma -
Tiverton High School
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