Tayla Thompson
Summary
Versatile and dynamic professional with a proven track record at Medical City Arlington, adept in patient care and emergency response. Excelled in roles requiring problem-solving and teamwork, significantly enhancing patient satisfaction. Skilled in CPR and communication, my diverse experience and creativity drive exceptional outcomes in fast-paced environments. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Tech
Medical City Arlington
Arlington, TX
07.2023 - Current
- My job is to measure and document vital signs.
- Also, identify patient concerns, and report them to my colleagues.
- My duties also include moving, turning, or relocating patients as required for their comfort and medical requirements.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Receptionist/ Floater
Anointed Ark Academy
Houston, TX
01.2022 - 05.2023
- Customer services assist parents with obtaining information about our facility, while handling debit and cash transactions, collecting and inputting data, and providing care to children.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Lash Consultant
Amazing Lash Studio
Houston, TX
10.2021 - 01.2022
- Customer services assist customers with obtaining the ideal lash look while handling debit and cash transactions.
- Provided lash consultations to clients, assessing their needs and recommending services.
- Maintained client records including before-and-after photos of treatments.
- Performed eyelash extensions, tinting, waxing, threading, and other related services.
- Ensured compliance with safety protocols and sanitation standards.
- Conducted product demonstrations to educate customers about products available for purchase.
- Assisted in the development of new service offerings based on customer feedback.
- Ordered supplies necessary for providing professional lash services.
- Monitored inventory levels of beauty products and restocked shelves when needed.
- Maintained a clean work environment by sanitizing tools between each use and disposing of single-use materials properly.
Mail Processing Assistant
The United States Postal Service
Fort Worth, TX
06.2020 - 07.2020
- Sort mail by city and/or zip code into their correct containers to be shipped out to their postal stations.
- Generated reports based on specified criteria.
- Maintained confidentiality of sensitive information at all times.
- Assisted in preparing presentations for meetings or seminars.
- Organized files and records in an orderly manner according to established procedures.
- Processed incoming mail by sorting, date stamping and distributing to the appropriate department.
- Verified accuracy of data entry into system.
- Operated office equipment such as fax machines, scanners, copiers.
- Assisted with daily data entry tasks using Microsoft Excel and Access software applications.
Crew Trainer
McDonalds
Waxahachie, TX
09.2017 - 06.2020
- Customer service, while handling debit and cash transactions, trains new employees and current employees on the new and old policies and procedures that McDonald's wants to be followed and upheld.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Organized team building activities to foster a positive work environment among crew members.
Education
Bachelor of Science - Health
Prairie View A&M University
Prairie View, Tx05.2023
High School Diploma -
Waxahachie High School
Waxahachie, Tx05.2019
Skills
- Problem Solving
- Flexibility
- Communication
- Teamwork
- Organization
- Creativity
- Customer service
- Patient hygiene management
- Basic nursing care
- Bed preparation
- ADL support
- Data collection
- CPR certification
- Patient services
- Infection control standards
Certification
- Phlebotomy, 07/01/24
- Certificate Medication Aide, 03/15/25
Timeline
Patient Care Tech
Medical City Arlington
07.2023 - Current
Receptionist/ Floater
Anointed Ark Academy
01.2022 - 05.2023
Lash Consultant
Amazing Lash Studio
10.2021 - 01.2022
Mail Processing Assistant
The United States Postal Service
06.2020 - 07.2020
Crew Trainer
McDonalds
09.2017 - 06.2020
Bachelor of Science - Health
Prairie View A&M University
High School Diploma -
Waxahachie High School
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