Taylan Guler
Fort Lauderdale,FL
Summary
Personable Sales expert with 1 year in shoe retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Sushi King
Daytona Beach, FL
09.2023 - 08.2024
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Waiter/Server
Hibachi Grill
Daytona Beach, FL
04.2021 - 11.2022
- Cleaning tables
- Cleaning floors
- Brought customers drinks
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Provide excellent customer service to guests
- Checking customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Manager/Employee
Tropical Smoothie Café
Daytona Beach, FL
07.2020 - 04.2021
- Made Smoothies
- Made food
- Operated cash register
- Cleaned store/ dishes
- Prepped food
- Responsible money in the safe
- Took job applications
- Customer service
- Inventory check
Intern
Regional One
Miami, FL
06.2019 - 07.2019
- Produced professional and error-free letters, and spreadsheets
- Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence
- Help record inventory
- Help organize documents and forms
Floor Associate/Cashier
Marshalls
Sunrise, FL
11.2017 - 07.2019
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
- Provided every customer with professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Worked with off-site locations to find desired items for customers
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Answered questions about current promotions and resolved issues according to store policies
- Maintained current store, product and promotional knowledge to drive consistent sales
- Bagged, wrapped and packaged purchases according to customer needs
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL01.2019
Bachelor of Aeronautics - Aeronautics
Embry-Riddle Aeronautical University
Daytona Beach, FLSkills
- Flooring knowledge
- Flooring construction
- Maintaining floor displays
- Floor set design
- Sales floor operations understanding
- Payment processing
- Cash drawer balancing
- Issue resolution
- ID verification
- Customer greeting
- Cash register operation
- Product recommendations
- Scanner operations
- Cash management
- Credit and cash transactions
- Coin counting
- Loss prevention
- Customer assistance
- Merchandise restocking
- Food prepping
- Waitering
- Menu Memorization
- Menu item recommendation
- Food safety practices
- Suggestive Selling
- Sales expertise
- Exceptional customer service
- Professional Appearance
- Cash Handling
- Hospitality service expertise
- Food Running
- Dining customer service
- Guest Engagement
- Table Bussing
- Table resetting
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
Server
Sushi King
09.2023 - 08.2024
Waiter/Server
Hibachi Grill
04.2021 - 11.2022
Manager/Employee
Tropical Smoothie Café
07.2020 - 04.2021
Intern
Regional One
06.2019 - 07.2019
Floor Associate/Cashier
Marshalls
11.2017 - 07.2019
High School Diploma -
Hollywood Hills High School
Bachelor of Aeronautics - Aeronautics
Embry-Riddle Aeronautical University
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