Taylan Quail
Peoria,AZ
Summary
Approachable and Energetic with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
3
3
years of professional experience
Work History
Community Education Instructional Assistant
Deer Valley Unified School District
01.2024 - Current
- Supervised students during non-instructional times such as before or after school.
- Facilitated small group instruction sessions based on different subjects.
- Helped assistant with anything the lead Instructor would need.
Hostess
Bourbon & Bones
05.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Kid's Academy Team Member
Lifetime
05.2022 - 04.2023
- Contributed to a collaborative and supportive team atmosphere by sharing resources, ideas, and expertise with fellow academy staff members.
- Adapted lessons based on diverse learning styles of each student, ensuring equitable access to educational materials.
- Managed classroom behavior effectively by establishing clear expectations and consistent consequences for disruptive actions.
FOH Staff Member
Shane's Rib Shack
06.2021 - 10.2021
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZSkills
- Workplace Organization
- Effective Communication
- Conflict Resolution
- Effective Multitasking
- Patience and Empathy
Timeline
Community Education Instructional Assistant
Deer Valley Unified School District
01.2024 - Current
Hostess
Bourbon & Bones
05.2023 - 12.2023
Kid's Academy Team Member
Lifetime
05.2022 - 04.2023
FOH Staff Member
Shane's Rib Shack
06.2021 - 10.2021
High School Diploma -
Mountain Ridge High School
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