Summary
Overview
Work History
Education
Skills
Timeline
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Taylar Bodrie

Munger,MI

Summary

I excel in customer service and transactions processing, enhancing customer satisfaction and operational efficiency. My expertise includes mentoring, attention to detail, and fostering positive relationships, significantly contributing to team success and compliance with federal regulations.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Lead Teller

Members First Credit Union of Michigan
12.2022 - Current
  • Managed cash inventory, ensuring accurate balancing of the vault.
  • Introduced customers to other bank team members to help meet financial needs.
  • Prevented losses by identifying suspicious activities and escalating concerns according to bank policies and procedures.
  • Boosted branch sales with proactive product recommendations based on customer needs.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Maintained compliance with federal regulations and bank policies, mitigating risk exposure for the institution.
  • Received car loan, home loan, and other payments and posted to accounts.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Daily ATM Balancing
  • Daily Cash dispenser filling and auditing

Pharmacy Technician

Meijer Pharmacy
04.2019 - 11.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Rehabilitation Assistant

Riversbend Rehabilitation
10.2016 - 04.2019
  • Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
  • Assisted patients during ambulation to prevent injuries.
  • Monitored patient progress and reported changes to physical therapist.
  • Administered structured activities to socialize patients.
  • Assisted my clients with 8 hour care such as cooking, cleaning, running errands, taking them to clients, giving them meds
  • Working with feeding tubes

Crew Member Trainer

McDonald's
01.2014 - 10.2016
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Cash handled and counted down tills

Education

High School Diploma -

Bay City Central High School
Bay City
06-2016

Skills

  • Positive Attitude
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Transactions Processing
  • Cash counting
  • Decision-Making
  • Relationship Building
  • Problem Resolution
  • Account Management

Timeline

Lead Teller

Members First Credit Union of Michigan
12.2022 - Current

Pharmacy Technician

Meijer Pharmacy
04.2019 - 11.2022

Rehabilitation Assistant

Riversbend Rehabilitation
10.2016 - 04.2019

Crew Member Trainer

McDonald's
01.2014 - 10.2016

High School Diploma -

Bay City Central High School

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Taylar Bodrie