Taylar Browning
Winston-Salem,NC
Summary
Exceptional customer services skills. Knowledgeable and dedicated worker. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
PCA
Private Health Care Provider
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, standing, walking, or exercising
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
- Exercise patients who are comatose, paralyzed, or have restricted mobility
- Remind patients to take medications or nutritional supplements
- Undress, wash, and dress patients who are unable to do so for themselves
- Answer telephones and take messages, or transfer calls to appropriate individuals
- Maintain scheduling and event calendars
Hostess/Waitress/Togo
Coachs bar & grill
- Collect payments from customers
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Clean tables or counters after patrons have finished dining
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Inform customers of daily specials
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
Customer Service Representative
Marshals
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases
- Resolves customer issues and answers questions
- Bags purchases if needed
- Processes return transactions
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed.
Kennel Assistant
Arcadia Veterinary Hospital
- Transporting animals to and from the kennels
- Ensuring that the animals have ample, fresh food and water at all times
- Cleaning animal waste, spilled food, hair, and other debris from the kennels
- Grooming, playing with, and administering treatment to animals under the auspices of the Veterinarian
- Accompanying animals on walks, if required
- Calming animals who are in distress
- Adjusting the air temperature to ensure that the animals remain comfortable
- Reporting significant changes in functioning to the Veterinarian or medical professional on duty
- Evacuating all animals if an emergency occurs.
Professional Dog Groomer
Petsense
04.2023 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Education
Grooming Certification -
Paragon Pet School
North Davidson High
Lexington, NC06.2019
Skills
- Customer service
- Pet Handling
- Vaccine Administration
- Veterinary Knowledge
- Grooming Techniques
- Appointment Scheduling
- Injury and Illness Treatment
- Product Knowledge
Affiliations
North Davidson Chorus
Volunteer Experience
Forsyth Humane Society
Timeline
Professional Dog Groomer
Petsense
04.2023 - Current
PCA
Private Health Care Provider
Hostess/Waitress/Togo
Coachs bar & grill
Customer Service Representative
Marshals
Kennel Assistant
Arcadia Veterinary Hospital
Grooming Certification -
Paragon Pet School
North Davidson High