Taylar Cantwell
Alpena,AR
Summary
Accomplished Retail Sales Associate at Victoria Secret and Bank Teller Intern at Anstaff Bank, showcasing exceptional customer service and problem-solving skills. Enhanced customer loyalty through effective engagement and support, while expertly managing financial transactions and maintaining high security standards. Demonstrated leadership by training new staff, contributing to a collaborative team environment. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Victoria Secret
10.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Bank Teller Intern
Anstaff Bank
05.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained security protocols, reporting suspicious activity to supervisors in compliance with bank policies.
- Ensured accuracy of financial transactions, verifying identification and necessary documentation for withdrawals and deposits.
- Assisted in reducing wait times for customers through effective queue management and timely service.
- Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
- Handled high volumes of transactions with precision, minimizing errors while maintaining excellent customer service standards.
- Adhered to strict confidentiality guidelines when handling sensitive customer information, ensuring privacy protection at all times.
- Collaborated effectively with other departments in addressing client needs or resolving account issues that required cross-functional support.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with banking needs and inquiries.
Education
Associate of Applied Science - Business Management
North Arkansas College
Harrison, AR05.2025
High School Diploma -
Bergman High School
Bergman, AR05.2023
Skills
- Customer Service
- Problem-Solving
- Customer Engagement
- Teamwork
- Cash Handling
- Customer Assistance
- Teamwork and Collaboration
- Store Opening and Closing
- Retail Sales
- Stocking and Receiving
- Time Management
- Flexible Schedule
- Time management abilities
- Reliable and Responsible
- Team Cooperation
Timeline
Retail Sales Associate
Victoria Secret
10.2023 - Current
Bank Teller Intern
Anstaff Bank
05.2023 - 08.2023
Associate of Applied Science - Business Management
North Arkansas College
High School Diploma -
Bergman High School
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