Taylar Demery
Sarcoxie,MO
Summary
Professional Management and Leadership experience. Quality customer satisfaction and understanding to all. Time management that promotes efficient and routine results. Organization to guarantee a pristine work environment. Social skills that create a friendly and supportive work environment.
Overview
2025
2025
years of professional experience
Work History
Licensed Massage Therapist
Oasis Salon and Day Spa
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Assisted with administrative tasks such as updating patient records, processing payments, and managing inventory of supplies when necessary.
Spa Manager
Oasis Salon and Day Spa
03.2016 - Current
- Implemented marketing strategies, resulting in increased brand awareness and revenue growth.
- Coached employees on upselling techniques, resulting in higher average ticket sales per guest visit.
- Monitored industry trends, incorporating innovative techniques into existing service offerings when appropriate.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Recorded product sales into spa's weekly income report.
- Coordinated special events, attracting new clients and boosting overall sales.
- Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
- Conducted regular staff meetings, informing team members of new spa services and policies.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
Front Desk Manager
Oasis Salon and Day Spa
03.2016 - Current
- Kept accounts in balance and ran daily reports to verify totals.
- Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Southwest Baptist University
Bolivar, MODiploma -
Carthage High School
Carthage, MO05.2013
Skills
- Professional ethics
- Social skills
- Administrative procedures
- Leadership
- Adaptability
- Organization and Time Management
Timeline
Spa Manager
Oasis Salon and Day Spa
03.2016 - Current
Front Desk Manager
Oasis Salon and Day Spa
03.2016 - Current
Licensed Massage Therapist
Oasis Salon and Day Spa
Southwest Baptist University
Diploma -
Carthage High School
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