Taylar Hisch
Jeffersonville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Branch Banker Sr.
PNC Bank, NA
12.2023 - Current
- Delivered exceptional service through effective communication skills, empathy towards clients'' needs, problem-solving abilities, and attention to detail in daily tasks.
- Optimized branch performance by analyzing key metrics and implementing targeted action plans.
- Strengthened client relationships, personal and business, offering tailored financial advice to meet individual needs.
- Improved customer satisfaction by providing personalized banking solutions and efficient service.
- Using tools and resources for scheduling for the branch, and any other administrative duties needed.
Assistant Manager
First Financial
04.2022 - 12.2023
- Assists with planning schedules and delegating assignments to meet coverage and service demands.
- Collaborated with management to develop sales strategies enhancing branch production.
- Develops top-performing teams, leading to increased branch efficiency and positive customer feedback.
Personal Banker
PNC
08.2021 - 04.2022
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Conducted detailed financial reviews for personal/business clients to sell appropriate products to fit clients needs.
- Make outbound calls to invite clients in for financial reviews and why it would benefit client.
Teller/Personal Banker, Floater
PNC
10.2019 - 08.2021
- Travel to local Southern Indiana Branches to assist where needed
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
Teller
PNC
04.2018 - 10.2019
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Associates Degree - Business Administration
IVY Tech
Sellersburg, IN 4717203.2020
Skills
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Operational Efficiency
- Patient and Empathetic
Timeline
Branch Banker Sr.
PNC Bank, NA
12.2023 - Current
Assistant Manager
First Financial
04.2022 - 12.2023
Personal Banker
PNC
08.2021 - 04.2022
Teller/Personal Banker, Floater
PNC
10.2019 - 08.2021
Teller
PNC
04.2018 - 10.2019
Associates Degree - Business Administration
IVY Tech
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