Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylar King

Customer Support Specialist
Omaha,TX

Summary

For the majority of my work life, I have worked in customer care. Through my working years, I have developed a strong since of judgment and a number of skills that prepared me for my next steps in life. In my years of working as a temp, I have gained experience in a variety of positions. Which include data entry, HR assist, Payroll coordination, and customer care.

At my current job, I work as an Indexing Coordinator. Organizing and indexing important documents, sent from multiple work locations. I have also been given the task of assisting payroll with a variety of projects to help relieve some of their work load. This includes processing AR and AP checks, filing and scanning confidential documents, and general data entry.

I allow myself to tackle any extra work from superiors to open myself to learn a variety of skills, and opportunities, giving me the experience to expand my work field. I am highly driven, and will bring a new positive outlooks to any team I join.

Overview

6
6
years of professional experience

Work History

Indexing Coordinator

Kiewit
09.2021 - Current
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Prepared documents for projects in accordance with project manager, team, or client specifications.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Worked with internal team members to remedy issues with preemptive solutions.
  • Transmitted documents, organized revisions and tracked changes.
  • Created and maintained user accounts and properly routed documents for approval and training.
  • Trained new employees on best practices for document scanning, indexing, and quality control procedures.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Handled day-to-day accounting processes to drive financial accuracy.

Delivery Driver

DoorDash
05.2020 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Delivered orders to customers to drive full satisfaction.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

HR Temp Assistant

Omaha Public Schools
09.2020 - 09.2021
  • Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
  • Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
  • Collected and input timesheet data into automated accounting system and processed labor corrections.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
  • Tracked employee vacation, sick and personal time.
  • Managed and updated employee benefits information.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Provided outstanding customer service.

Ecommerce Customer Resolution Specialist

Walmart Corporation
09.2018 - 08.2020
  • Developed and updated databases to handle customer data.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Collaborated with team members to develop new strategies that reduced customer complaints significantly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained new personnel regarding company operations, policies and services.
  • Managed a high volume of customer inquiries, resulting in timely resolutions and positive feedback.

Education

High School Diploma -

Fort Calhoun High School
Fort Calhoun, NE
05.2001 -

Skills

    Database Maintenance

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Timeline

Indexing Coordinator

Kiewit
09.2021 - Current

HR Temp Assistant

Omaha Public Schools
09.2020 - 09.2021

Delivery Driver

DoorDash
05.2020 - Current

Ecommerce Customer Resolution Specialist

Walmart Corporation
09.2018 - 08.2020

High School Diploma -

Fort Calhoun High School
05.2001 -

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Taylar KingCustomer Support Specialist