Taylar Roberts
Wawaka,IN
Summary
Experienced Office Administrator recognized for exceptional productivity and efficient task execution. Expertise in database management, record keeping, and scheduling facilitates streamlined office operations. Strong communication and problem-solving skills enhance adaptability in dynamic environments. Aiming to leverage organizational capabilities to drive team success and achieve business goals.
Overview
7
7
years of professional experience
Work History
Dispatcher
Bill's Heating Inc
Goshen, IN
12.2023 - Current
- Documented services performed, operations information, and dispatch details in system.
- Analyzed operational data to identify trends and areas for improvement.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Reconciled customer accounts and resolved discrepancies.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Generated, mailed and monitored invoices.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Reviewed purchase requisitions to verify accuracy of requested items.
Office Administrator
Texas Roadhosue
Warsaw, IN
04.2020 - 12.2023
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Analyzed business performance data and forecasted business results for upper management.
- Implemented quality control measures to uphold company standards.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Greeted visitors warmly upon arrival at the office premises.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints quickly and effectively.
Bartender
Buffalo Wild Wings
Warsaw, IN
03.2018 - 04.2021
- Managed accurate bar tabs and processed cash and credit card transactions.
- Assisted in setting up the bar for service shift.
- Planned and coordinated special events to boost customer numbers and profits.
- Monitored bar inventory and promptly restocked low items before depletion.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Collected and organized daily till totals and tips.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
GED -
Warsaw Community Schools
Warsaw, IN08-2010
BBA - Office Administration
Western Governors University
Salt Lake City, UTSkills
- Database management
- Team collaboration
- Monitoring field personnel
- Processing orders
- Verbal and written communication
- Customer relations
- Multitasking and organization
- Customer relationship management
- Data entry
- Record keeping
- Problem-solving
- Call handling
- Credit card processing
- Electronic payments
- Statement issuing
- Credit and collections
Timeline
Dispatcher
Bill's Heating Inc
12.2023 - Current
Office Administrator
Texas Roadhosue
04.2020 - 12.2023
Bartender
Buffalo Wild Wings
03.2018 - 04.2021
GED -
Warsaw Community Schools
BBA - Office Administration
Western Governors University
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