Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylea Foster

Woodbridge,VA

Summary

Skilled in individualized counseling and adept at problem-solving, I significantly enhanced client support at Shelterhouse. Leveraging mental health support and de-escalation techniques, I improved safety and well-being for residents, demonstrating a strong ability to advocate for unhoused individuals and families while fostering positive outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Homeless Prevention Case Manager

Shelterhouse
Fairfax, VA
10.2020 - 08.2023
  • Provided high level customer service for unhoused individuals and families.
  • Completed client intakes and conducted basic assessments.
  • Provided referrals to programs and agencies for additional services.
  • Served meals.
  • Assisted volunteers and community partners with donations.
  • Engaged with clients to prevent escalation of conflicts and addressed problems in a constructive manner.
  • Maintained updated records in the HMIS system.

Residential Coordinator

Shelterhouse
Fairfax, VA
02.2018 - 10.2020
  • Oversaw the daily shelter operations to ensure a safe, clean, and supportive environment for residents.
  • Assisted families with locating appropriate housing options that met their needs.
  • Monitored residents' daily activities to ensure compliance with rules and regulations.
  • Maintained records of each resident's progress in the program.
  • Organized, planned, and facilitated recreational activities for residents.
  • Provided support to residents in crisis situations, advocating for their needs.

Residential Program Assistant

Martins House and Barn
Ridgely, MD
01.2016 - 02.2018
  • Coordinated transportation services for residents to medical appointments or other necessary outings.
  • Assisted in developing individual service plans for each resident according to their unique needs.
  • Developed positive relationships with all residents while providing guidance and support.
  • Facilitated group meetings between residents and staff members as needed.
  • Educated families about community resources available for individuals living in a residential setting.
  • Provided one-on-one support to individual residents based on their needs.
  • Responded promptly to emergency situations within the facility following established protocol.
  • Participated in regular trainings related to mental health issues, therapeutic interventions and other relevant topics.
  • Assisted with the implementation of safety protocols and procedures in the residential program.

Education

High School Diploma -

Chesapeake High School
Baltimore, MD
06-2005

Skills

  • Individualized counseling
  • Problem-solving
  • Client advocacy
  • Mental health support
  • De-escalation techniques

Certification

  • Harm Reduction, May 3, 2022
  • CPR/BLS November 13, 2024

Timeline

Homeless Prevention Case Manager

Shelterhouse
10.2020 - 08.2023

Residential Coordinator

Shelterhouse
02.2018 - 10.2020

Residential Program Assistant

Martins House and Barn
01.2016 - 02.2018

High School Diploma -

Chesapeake High School

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Taylea Foster