Taylee Westra
Salt Lake City
Summary
Store Manager with strong leadership skills and a focus on customer service. Demonstrated success in sales analysis and visual merchandising, resulting in improved operational efficiency and enhanced store performance metrics.
Overview
3
3
years of professional experience
Work History
Store Manager
Urban Oufitters
Murray
05.2023 - Current
- Recruited, trained, and managed a team of 65+ employees.
- Oversaw the training of new employees on company policies and procedures.
- Created weekly staff work schedules, and assigned team members to specific duties.
- Established customer service standards and monitored staff compliance.
- Monitored store performance metrics, including sales, profitability, and customer service ratings, to identify areas for improvement.
- Analyzed sales data to identify high-performing products, and adjust visual displays to highlight such products.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
Skills
- Team leadership
- Customer service excellence
- Inventory control
- Sales analysis and reporting
- Visual merchandising strategies
- Retail operations management
References
References available upon request.
Timeline
Store Manager
Urban Oufitters
05.2023 - Current