Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

TAY'LEN DRAKE

Arlington

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level warehouse forklift position. Ready to help the team achieve company goals.

Overview

7
7
years of professional experience

Work History

Digital Shopper

Walmart
05.2025 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

Stock Lead/Assistant Manager

Dollar General
02.2024 - 06.2024
  • Delivered excellent customer service while managing store operations.
  • Assisted in organizing stock, unloading deliveries, and maintaining inventory.
  • Improved efficiency by implementing effective stock organization techniques.
  • Collaborated with the management team to ensure timely tasks were completed.

Pallet Maker / Forklift Driver

Schaffer Warehouse
08.2022 - 07.2023
  • Operated forklifts to load and unload trucks and pallets.
  • Ensured accurate and efficient inventory movement within the warehouse.
  • Assisted in creating pallets and maintaining a clean and organized work area.

Stocker / Wine Specialist

Spec's
07.2020 - 05.2022
  • Managed wine stock, ensuring products were properly stored and organized.
  • Gained beginner-level expertise in wine, assisting customers with wine selection.
  • Provided high-quality customer service in a fast-paced environment.
  • Ensured inventory was up-to-date and correctly stocked.

Cashier / Lead Worker

Orange Café @ Medical City
05.2019 - 09.2019
  • Provided excellent customer service in a high-volume café setting.
  • Managed cashier operations, including processing payments and handling customer inquiries.
  • Supported kitchen staff in cooking and food preparation.
  • Assisted with stocking and maintaining café inventory.

Customer Service Representative

Maximus
01.2019 - 04.2019
  • Collected and processed census reports through inbound and outbound calls.
  • Responding to customer inquiries, addressing their needs promptly and professionally.
  • Ensured data accuracy and adhered to strict reporting protocols.

Reservation Manager / Host

Furr's Buffet
04.2018 - 09.2018
  • Managed reservation schedules and coordinated seating capacity.
  • Monitored dining room to ensure guests' needs were met in a timely manner.
  • Assisted servers and addressed customer concerns, ensuring a smooth guest experience.

Education

High School Diploma -

Berkner Highs
Richardson, TX
05-2019

Skills

  • Forklift operator certification
  • Loading and unloading
  • Customer service
  • Heavy lifting
  • Warehouse operations
  • Material handling equipment
  • Packaging and labeling
  • Pallet jack operation
  • Stock replenishment
  • Shipping procedures

Interests

  • Volunteer Work
  • Fundraising Events
  • Personal Development and Self-Improvement

Timeline

Digital Shopper

Walmart
05.2025 - Current

Stock Lead/Assistant Manager

Dollar General
02.2024 - 06.2024

Pallet Maker / Forklift Driver

Schaffer Warehouse
08.2022 - 07.2023

Stocker / Wine Specialist

Spec's
07.2020 - 05.2022

Cashier / Lead Worker

Orange Café @ Medical City
05.2019 - 09.2019

Customer Service Representative

Maximus
01.2019 - 04.2019

Reservation Manager / Host

Furr's Buffet
04.2018 - 09.2018

High School Diploma -

Berkner Highs

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