- Volunteer Work
- Fundraising Events
- Personal Development and Self-Improvement
TAY'LEN DRAKE
Arlington
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level warehouse forklift position. Ready to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Digital Shopper
Walmart
05.2025 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Stock Lead/Assistant Manager
Dollar General
02.2024 - 06.2024
- Delivered excellent customer service while managing store operations.
- Assisted in organizing stock, unloading deliveries, and maintaining inventory.
- Improved efficiency by implementing effective stock organization techniques.
- Collaborated with the management team to ensure timely tasks were completed.
Pallet Maker / Forklift Driver
Schaffer Warehouse
08.2022 - 07.2023
- Operated forklifts to load and unload trucks and pallets.
- Ensured accurate and efficient inventory movement within the warehouse.
- Assisted in creating pallets and maintaining a clean and organized work area.
Stocker / Wine Specialist
Spec's
07.2020 - 05.2022
- Managed wine stock, ensuring products were properly stored and organized.
- Gained beginner-level expertise in wine, assisting customers with wine selection.
- Provided high-quality customer service in a fast-paced environment.
- Ensured inventory was up-to-date and correctly stocked.
Cashier / Lead Worker
Orange Café @ Medical City
05.2019 - 09.2019
- Provided excellent customer service in a high-volume café setting.
- Managed cashier operations, including processing payments and handling customer inquiries.
- Supported kitchen staff in cooking and food preparation.
- Assisted with stocking and maintaining café inventory.
Customer Service Representative
Maximus
01.2019 - 04.2019
- Collected and processed census reports through inbound and outbound calls.
- Responding to customer inquiries, addressing their needs promptly and professionally.
- Ensured data accuracy and adhered to strict reporting protocols.
Reservation Manager / Host
Furr's Buffet
04.2018 - 09.2018
- Managed reservation schedules and coordinated seating capacity.
- Monitored dining room to ensure guests' needs were met in a timely manner.
- Assisted servers and addressed customer concerns, ensuring a smooth guest experience.
Education
High School Diploma -
Berkner Highs
Richardson, TX05-2019
Skills
- Forklift operator certification
- Loading and unloading
- Customer service
- Heavy lifting
- Warehouse operations
- Material handling equipment
- Packaging and labeling
- Pallet jack operation
- Stock replenishment
- Shipping procedures
Interests
Timeline
Digital Shopper
Walmart
05.2025 - Current
Stock Lead/Assistant Manager
Dollar General
02.2024 - 06.2024
Pallet Maker / Forklift Driver
Schaffer Warehouse
08.2022 - 07.2023
Stocker / Wine Specialist
Spec's
07.2020 - 05.2022
Cashier / Lead Worker
Orange Café @ Medical City
05.2019 - 09.2019
Customer Service Representative
Maximus
01.2019 - 04.2019
Reservation Manager / Host
Furr's Buffet
04.2018 - 09.2018
High School Diploma -
Berkner Highs