Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylen Hodges

Salt Lake City,UT

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Nail Technician

Self Employed
02.2022 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Oversaw schedule to manage appointments of new and existing clients.

Patient Care Associate

Sonobello
01.2022 - 01.2023
  • Engaged with potential clients, understand their needs and concerns, and effectively communicate the benefits of liposuction procedures
  • Gained knowledge about the procedure itself, potential risks, and post-operative care
  • Studied the art of negotiation, persuading potential clients to choose your services and closing deals successfully
  • Explaining medical procedures requires a sensitive approach
  • I've learned to empathize with clients' concerns and provide reassurance during the decision-making process
  • Collaborated with colleagues and medical professionals to ensure a cohesive client experience
  • Analyzed sales data and performance metrics to identify trends, set targets, and improve sales strategies
  • Contributed to marketing initiatives, developing promotional materials, and implementing strategies to attract new clients
  • Familiarity with healthcare regulations, ensuring that clients are well-informed and meet necessary criteria for the procedure

Server

Fat Tuesdays
01.2021 - 01.2022
  • Fostered a positive work environment, and promoting teamwork to achieve common goals
  • Working in a fast-paced restaurant environment, I have learned to prioritize tasks, manage time efficiently, and handle multiple responsibilities simultaneously
  • Utilized strong communications skills to convey menu options, specials, and recommendations to enhance dining experience
  • Processed customer payments accurately and efficiently, handling cash and electronic transactions
  • Collaborated with kitchen and bar staff to ensure accurate and timely preparation of orders
  • Worked efficiently in a loud and fast-paced environment, ensuring prompt service to meet customer expectations

Education

Nail Technician License -

Renaissance Academie
02.2024

B.S. - Criminal Justice & Criminology

Arizona State University
12.2022

Skills

  • Critical Thinking
  • Communication
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Typing speed and efficiency

Certification

  • BLS Certificate

Timeline

Nail Technician

Self Employed
02.2022 - Current

Patient Care Associate

Sonobello
01.2022 - 01.2023

Server

Fat Tuesdays
01.2021 - 01.2022

Nail Technician License -

Renaissance Academie

B.S. - Criminal Justice & Criminology

Arizona State University

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Taylen Hodges