Tayler Blackwood
Middleville,MI
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Champs Bar and Grill
06.2022 - 11.2025
- Facilitated staff training programs, enhancing team skills and operational efficiency.
- Mentored new employees, fostering a collaborative and supportive work environment.
- Created a positive atmosphere, contributing to high staff morale and retention rates.
- Oversaw cash management and order processing, ensuring accuracy and efficiency in transactions.
- Developed staff schedules, optimizing coverage to meet customer demand during peak hours.
- Managed restaurant opening and closing procedures, ensuring compliance with safety and operational standards.
- Prioritized customer satisfaction by addressing concerns promptly and maintaining high service standards.
- Implemented inventory control measures to minimize waste and ensure product availability.
Server
Cheesecake Factory
03.2021 - 05.2022
- Achieved high levels of customer satisfaction through attentive service and prompt issue resolution.
- Enhanced customer experience by actively listening to needs and providing tailored recommendations.
- Streamlined POS system operations to improve transaction processing speed and accuracy.
- Implemented training sessions for staff on effective POS system usage and troubleshooting techniques.
- Monitored and maintained POS system functionality to minimize downtime and improve service efficiency.
- Resolved technical issues with POS systems quickly to reduce disruption during peak hours.
- Maintained a clean and organized workspace to foster a welcoming environment for guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery to customers.
Server
Thornapple Kitchen
11.2020 - 03.2021
- Fast and Efficient Order Management
- Teamwork and Multitasking
- Excellent Customer Service and Communication
Education
High School Diploma -
Graduation Alliance
Remote04-2025
Certificate - Medical Billing And Coding
National Healthcareer Association
Remote04-2025
Skills
- Staff Scheduling
- Conflict Resolution and Team Motivation
- Customer Service
- Training New Hires
- Financial Oversight (EX: Managing budgets)
- Inventory and Cost Control
- Operating POS Systems
Certification
- CBCS - Certified Billing and Coding Specialist
Timeline
Manager
Champs Bar and Grill
06.2022 - 11.2025
Server
Cheesecake Factory
03.2021 - 05.2022
Server
Thornapple Kitchen
11.2020 - 03.2021
High School Diploma -
Graduation Alliance
Certificate - Medical Billing And Coding
National Healthcareer Association