Tayler Braithwaite
Tooele ,UT
Summary
Adept at enhancing customer satisfaction and exceeding sales quotas, I leveraged my organizational abilities and sales techniques at Tropic Sun Tan to significantly improve client loyalty and service quality. Skilled in cash handling and customer relations, my proactive approach resulted in a notable increase in membership sales, demonstrating my commitment to excellence and continuous learning. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Tanning Specialist/Sales Associate
Tropic Sun Tan
04.2023 - Current
- Consistently adhered to salon dress code and professional appearance guidelines, representing the brand in a positive light.
- Assisted with general salon maintenance tasks, including laundry, sweeping, and organization of supplies for an orderly workspace.
- Addressed customer concerns promptly with tact and professionalism, resolving issues efficiently to preserve client loyalty.
- Participated in ongoing training sessions to stay updated on industry trends and advancements in tanning technology for better client guidance.
- Communicated effectively with diverse clientele, understanding their unique needs and preferences while delivering customized tanning solutions.
- Collaborated with management to develop effective marketing strategies for promoting salon services and attracting new clientele.
- Enhanced customer satisfaction by providing personalized tanning consultations and recommendations based on individual needs.
- Handled cash transactions accurately, balanced daily register reports, and managed financial records in compliance with company procedures.
- Maintained clean and stocked front counter area.
- Exceeded monthly tanning product and membership sale quotas.
- Informed and demonstrated how to use tanning equipment to new clients.
Customer Service Representative/Cashier
Holiday Oil
06.2021 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Restocking Inventory
- Checked Identification for Proof-of-age for alcohol and tobacco sales.
- Cashier
Education
High School Diploma -
Stansbury High School
Stansbury Park, UT06.2024
Skills
- Time Management Efficiency
- Organizational abilities
- Continuous Learning Attitude
- Professional Appearance
- Cash Handling
- Money Handling
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Professionalism and Courtesy
- Paperwork Processing
- Appointment Scheduling
- Administrative Support
Timeline
Tanning Specialist/Sales Associate
Tropic Sun Tan
04.2023 - Current
Customer Service Representative/Cashier
Holiday Oil
06.2021 - 04.2023
High School Diploma -
Stansbury High School
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