Tayler Campbell
Granbury,TX
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Chiropractic Assistant / Office Manager
Connected Chiropractic
03.2021 - Current
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Kept patient rooms clean between services and removed used linens for laundering.
- Inputted patient data using Platinum and provided appropriate updates to records.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Operated x-ray to administer diagnostic tests.
- Supported administrative staff by processing payments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
- Contributed to practice growth by implementing marketing strategies such as social media outreach and community event participation.
- Assisted in inventory management tasks, reducing supply costs through careful ordering practices based on usage patterns.
- Oriented and trained new staff on proper procedures and policies.
- Maintained computer and physical filing systems.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored financial performance through daily and monthly reports.
- Collected daily, weekly and monthly office statistics.
Floral Designer
Granbury Flower and Gifts
05.2020 - 03.2021
- Prep and arrange flowers for businesses, hotels, weddings and other events
- Take orders in person, over the phone and from the website from customers, including special requests, delivery date and location and processing payment
- Consult with customers on budget and preferences to design and create arrangements based on specifications to provide satisfaction
- Maintain daily records of sales and orders for accounts for POS systems in person and online
- Set up or break down at start and end of work day as well as general cleaning and straightening of work spaces on daily basis
- Provide assistance for delivery of arrangements, include ingloading and unloading van in addition to carrying arrangements to designated location.
Medical Assistant
Tyler Internal Medicine
06.2017 - 01.2018
- Prepare treatment rooms for patient examinations, keeping rooms neat and clean
- Show patients to examination rooms and prepare them for physician
- Help physicians examine and treat patients, handing them instruments or materials
- Interview patients to obtain medical information and measure their vital signs, weight and height
- Prepare and administer injections as directed by physician
- Authorize drug refills and provide prescription information to pharmacies
- Perform general office duties, such as answering telephone and taking dictation
- Operate electrocardiogram (EKG) equipment to administer routine diagnostic tests
- Schedule appointments for patients
Florist
Darrell Whitsel Florist
04.2016 - 06.2017
- Prepared various floral arrangements, including potted plants and bouquets based on customer requirements
- Quoted, generated, and processed customer orders
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Answered an average of 15 calls per day by addressing customer inquiries
- Welcomed customers into the store and helped them locate items
- Processed cash and credit payments rapidly and accurately
- Water plants, and cut, condition, and clean flowers and foliage for storage.
Waitress
I Don’t Care Bar & Grill
03.2015 - 04.2016
- Served beverages, breads and butter and replenished items as necessary
- Ensured that food was served to guests at the proper temperature by bringing it to the table immediately
- Upheld highest standard for cleanliness of glass and silverware
- Maintained clean dining room, lobby and service areas at all times
- Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu
- Upheld standards of cleanliness, food handling and safety
- Assisted with guest inquiries, take-out orders and restaurant cleanliness
- Inventoried and restocked items throughout day
- Provided friendly and attentive service.
Education
Certified Clinical Medical Assistant -
Everest College
Fort Worth, TX01.2017
Skills
- Insurance Verification
- Telephone etiquette
- Effective written and verbal communication
- Healthcare knowledge
- Patient scheduling
- Computer skills
- Friendly, positive attitude
- Cash transactions
- Listening skills
- Appointment confirmation
- Technologically savvy
- Correspondence typing
- Data Entry Efficiency
- Patient Relations
- Detail-oriented approach
- Time management mastery
- Flexibility and Adaptability
References
Shawna Hancock | Connected Chiropractic
817-602-7700
Melissa Arredondo | Darrell Whitsel Florist
817-715-5132
Michele Perez | Granbury Flower Shop
817-863-5150
Timeline
Chiropractic Assistant / Office Manager
Connected Chiropractic
03.2021 - Current
Floral Designer
Granbury Flower and Gifts
05.2020 - 03.2021
Medical Assistant
Tyler Internal Medicine
06.2017 - 01.2018
Florist
Darrell Whitsel Florist
04.2016 - 06.2017
Waitress
I Don’t Care Bar & Grill
03.2015 - 04.2016
Certified Clinical Medical Assistant -
Everest College
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