Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Hi, I’m

Tayler Chalmers

Memphis,TN
Tayler Chalmers

Summary

Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

9
years of professional experience

Work History

Autozone

Customer Support Professional
04.2020 - 04.2023

Job overview

  • Partnered with sales, operations and field service teams to coordinate solutions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs.

Staff Line

Staffing Consultant
07.2017 - 08.2019

Job overview

  • Responsibility included placing job ads in various online channels, evaluating applications and providing shortlists of qualified candidates based on established criteria
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions
  • Worked with HR and department leaders to identify qualities of top candidates
  • Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals
  • Assisted payroll teams by reporting employee hours and calculating correct compensation.

Pizza Hut Call Center

Customer Service Representative
01.2015 - 07.2017

Job overview

  • Is responsible for processing and handling customer menu orders and concerns via the telephone
  • Provided exceptional service to high volume of daily customers
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer

Journeys
Memphis, TN

Manager in Training/Assistant Store Manager
02.2024 - Current

Job overview

  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Dollar Tree
Memphis, TN

Ops Manager
01.2023 - 02.2024

Job overview

  • Led cross-functional teams to successfully complete projects on time and within budget constraints.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Increased customer satisfaction by implementing service improvements based on feedback analysis.

Education

White Station High School
Memphis, TN

Diploma

University Overview

Skills

  • Technical support
  • Typing
  • Customer service
  • Negotiation
  • Microsoft Word
  • Microsoft Office
  • Microsoft Powerpoint
  • Cold calling
  • Marketing
  • Sales
  • Problem solving
  • Social media savvy
  • Shipping & receiving
  • Order fulfillment
  • Documentation review
  • Customer relations
  • Product sales
  • Property Management
  • Upselling
  • Accounts Payable
  • Accounts Receivable

Languages

English
Native or Bilingual
Availability
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Manager in Training/Assistant Store Manager
Journeys
02.2024 - Current
Ops Manager
Dollar Tree
01.2023 - 02.2024
Customer Support Professional
Autozone
04.2020 - 04.2023
Staffing Consultant
Staff Line
07.2017 - 08.2019
Customer Service Representative
Pizza Hut Call Center
01.2015 - 07.2017
White Station High School
Diploma
Tayler Chalmers