Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Media Specialist
Bold Agency
08.2023 - Current
Increased customer engagement through social media.
Maintained company's social media presence by posting messages, answering posts and monitoring responses.
Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
Increased audience engagement with brand websites by finding and integrating relevant videos, tweets and other online content.
Director
YMCA
08.2022 - Current
I manage a program
I speak to parents with any concerns they have
I handle paperwork and money and turn it into the corporate office
I deal with paper work from corporate and parents
I do also attend to children
I make the schedules
I also plan things for the program
I also do market the program to help other families that do need our services.
Worked closely with organizational leadership and board of directors to strategically affect operational direction.
Hired and directed teams to achieve daily and long-term operations and business goals.
Creative
Bold Agency
05.2023 - 07.2023
Contributed to creative process through original ideas and inspiration.
Established and maintained productive, professional working relationships to promote beneficial project results.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
Designed visual models meeting both aesthetic and technical criteria.
Researched industry trends and evaluated competitive products.
Education Chair
Theta Nu Xi Multicultural Sorority Inc
12.2022 - 05.2023
I make flyers and planned post and events to educate people with things that are going on around the world, and in the community to help them become a better person within themselves for others in the world.
Sisterhood Chair
Theta Nu Xi Multicultural Sorority Inc
12.2022 - 05.2023
As the sisterhood chair I made sure to plan different events and activities for the chapter to do to strengthen their bond with one another
There was any instance that there was any type of tension between any sisters I would make sure that we do a day full of bonding, and expressing how you feel in a positive manner
At the end we will come up with a solution to get are chapter.
Publicity
Chair, Theta Nu Xi Multicultural Sorority Inc
12.2022 - 04.2023
I manage the social media accounts of my chapter
I brainstorm ideas to gain more attraction to our accounts
I make posts and videos
Social Media Student Assistant
Florida International University
08.2022 - 12.2022
I captured moments during games and I made sure that stats were given if needed.
Created engaging content to keep social media channels updated and on brand.
Maintained company's online social presence and created branded communications for social media campaigns.
Encouraged audience engagement and shared information about product launches and current promotions.
Increased customer engagement through social media.
Site Director
YWCA
07.2022 - 08.2022
I speak to parents with any concerns they have
I attend paperwork for the site
I do also attend to children
I plan fun activities for the program
I also do market the program to help other families that do need our services.
Supervised contractor work processes and adherence to project schedule.
Maintained records and logs of work performed and materials and equipment used.
Communicated daily with vendors to keep project fully operational.
Attended weekly meetings with area coordinator to discuss safety procedures, compliance issues and facility
maintenance.
Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Oversaw employee attendance record, handled payroll and ordered new materials for sites.
Resolved issues between employees and customers using company policies.
After School Program Director
After School Programs
03.2021 - 07.2022
I got promoted to director where I manage a program
I speak to parents with any concerns they have
Ihandle paperwork and money and turn it into the corporate office
I deal with paper work from corporateand parents
I do also attend to children
I make the schedules
I also plan things for the program
I alsodo market the program to help other families that do need our services.
Assistant Director
After School Programs
08.2019 - 02.2021
I got promoted to assistant director where I help oversee a program
I speak to parents with any concernsthey have
I handle money and turn it into the corporate office
I deal with paper work from corporateand parents.
After School Counselor
After School Programs
08.2017 - 07.2019
I watch kids and do different activities and ensure that they are having a safe and fun time.
Youth Aide
Boys & Girls Clubs of America
01.2017 - 05.2017
I watched kids, plan games, and made sure they had fun.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Offered caring companionship and emotional support.
Observed and monitored children's activities.
Cashier/Customer Service
KemperSports Management
10.2016 - 11.2016
I handle money and answer costumers questions and handle their concerns in person and on the phone.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Team Member
Monkey Joe's
06.2014 - 05.2015
I watched kids and helped parley with their questions and concerns.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Education
Associate - Theatre
MDC
Miami, FL
Bachelor's degree - Communications Arts
Florida International University
Miami, FL
05.2024
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL
06.2015
Skills
Childcare
Fundraising
Event Planning
Leadership
Administrative Experience
Mentoring
Classroom Management
Writing Skills
Marketing
Curriculum Development
Budgeting
Autism Experience
Program Development
Special Education
Case Management
Adobe InDesign
Email marketing
Marketing automation
WordPress
Adobe Photoshop
Social media management
Content creation
Final Cut Pro
Business development
Analytics
Google Analytics
Copywriting
Analysis skills
Content management
Keyword research
Management
Presentation skills
Branding
Blogging
Video Production
Google AdWords
Digital Marketing
Video Editing
Child protective services
Supervising experience
Experience with children
Content management systems
Content Development
Web Development
Events Management
Photography
Facebook Advertising
Social media marketing
Public relations (4 years)
Marketing, Advertising & Public Relations (4 years)
Journalism
Media relations
Social Media Posting
Brand Management
Time Management
Audience Engagement
Adobe Creative Suite
Digital Content Development
Public Relations
Social Ad Campaigns
Social Media Management
Attention to Detail
Facebook, Instagram, LinkedIn
Twitter, TikTok, Pinterest, Clubhouse
Social Media and Promotions
Interpersonal Skills
Verbal and Written Communication
Reputation Management
Leadership Communications
Certification
Social Networking (5 years) Microsoft Word (10+ years) Team Building (3 years) Research (1 year) CPR, Microsoft Excel Time Management (10+ years) Receptionist (2 years) Excel (3 years) Microsoft Office (3 years) Computer Skills (3 years) Communication skills (10+ years) Data Entry (Less than 1 year) Early Childhood Education, First Aid CertificationCPR CertificationAssessmentsConscientiousness — Highly Proficient
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer