Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayler Hansen

Arvada,CO

Summary

Well-qualified bartender with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

15
15
years of professional experience

Work History

Property Manager

Greystar and Avenue 5
06.2015 - 09.2024


  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Developed comprehensive emergency response plan, improving preparedness for unexpected events.

Bartender

Renaissance Hotel
11.2014 - 06.2015
  • Served high customer volumes during special events, nights, and weekends including high end banquet events.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Bartender

Embassy Suites
06.2010 - 11.2014
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
  • Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server

Applebee's
03.2010 - 06.2010
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

Education

Hospitality Management

Metropolitan State University of Denver
Denver, CO

Skills

  • Strong multitasking
  • Customer service
  • Team player attitude
  • Clear and effective communication
  • Responsible alcohol service
  • Patience and tolerance

Timeline

Property Manager

Greystar and Avenue 5
06.2015 - 09.2024

Bartender

Renaissance Hotel
11.2014 - 06.2015

Bartender

Embassy Suites
06.2010 - 11.2014

Server

Applebee's
03.2010 - 06.2010

Hospitality Management

Metropolitan State University of Denver

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Tayler Hansen