Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Westport Social
08.2024 - Current
Served food and beverages promptly with focused attention to customer needs.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Highland Springs Country Club
07.2023 - Current
Greeted guests and provided menus.
Accurately recorded orders on cash register and point-of-sale system.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided excellent customer service to ensure satisfaction.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Upheld high standards of sanitation in accordance with health department regulations.
Served food and beverages to patrons and confirmed complete orders.
Prepared checks, itemizing total meal costs and taxes.
Stayed informed about daily specials, new menu items, promotions.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Server
Bellerive Country Club
02.2022 - 01.2023
Greeted guests and provided menus.
Accurately recorded orders on cash register and point-of-sale system.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided excellent customer service to ensure satisfaction.