Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayler Hemmenway

Lumberton

Summary

Customer service professional with five years of experience in team collaboration and effective communication. Proven organizational and time management skills, with a strong focus on technical problem-solving. Recent graduate with expertise in research and detail-oriented tasks, dedicated to enhancing company performance. Seeking entry-level opportunities for professional growth and advancement.

Overview

6
6
years of professional experience

Work History

Server

Sushi Masa
Beaumont
07.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted guests with menu selections and dietary preferences.
  • Delivered food and beverages promptly to tables.
  • Maintained cleanliness and organization of dining area.
  • Managed cash transactions and processed payments efficiently.
  • Handled customer inquiries and resolved issues effectively.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Server

The Toasted Yolk
Lumberton
08.2023 - 07.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted guests with menu selections and dietary preferences.
  • Delivered food and beverages promptly to tables.
  • Trained new staff on service protocols and restaurant policies.
  • Managed cash transactions and processed payments efficiently.
  • Handled customer inquiries and resolved issues effectively.
  • Collaborated with kitchen staff to ensure accurate order preparation.
  • Maintained cleanliness and organization of dining area.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Receptionist

State Farm
Silsbee
01.2025 - 03.2025
  • Greeted visitors and directed them to appropriate departments.
  • Answered incoming calls and routed them to relevant staff members.
  • Processed incoming and outgoing mail for the office efficiently.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed payments and updated accounts to reflect balance changes.

Bartender/Server

Chilis's Bar and Grill
Silsbee
08.2023 - 08.2024
  • Mixed cocktails and beverages for diverse customer preferences.
  • Provided exceptional customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the bar area.
  • Assisted in managing inventory and ordering supplies as needed.
  • Collaborated with team members to ensure smooth service delivery.
  • Trained new staff on bar procedures and drink preparation techniques.
  • Developed knowledge of menu items to enhance customer recommendations.
  • Handled cash transactions and operated the point-of-sale system efficiently.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.

Server

Senor Toro Mexican Restaurant
Vidor
02.2020 - 07.2023
  • Provided exceptional customer service in a fast-paced sushi restaurant environment.
  • Took orders accurately and communicated them to the kitchen staff efficiently.
  • Assisted in food preparation and presentation to maintain high quality standards.
  • Maintained cleanliness and organization of dining areas and workstations consistently.
  • Collaborated with team members to ensure smooth dining experiences for guests.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Trained new staff on restaurant procedures and service techniques effectively.
  • Managed inventory levels of supplies to support daily operational needs efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

High School Diploma -

Vidor High School
Vidor, TX
05-2023

Skills

  • Customer service
  • Order management
  • Cash handling
  • POS operation
  • Staff training
  • Menu knowledge
  • Team collaboration
  • Conflict resolution
  • Time management
  • Problem solving
  • Adaptability in service
  • Guest seating
  • Effective communication
  • Food and beverage pairings
  • Liquor, wine, and food service
  • Beverage preparation
  • Tableside etiquette
  • Hospitality service expertise
  • Safe food handling
  • Ordering procedures

Timeline

Server

Sushi Masa
07.2025 - Current

Receptionist

State Farm
01.2025 - 03.2025

Server

The Toasted Yolk
08.2023 - 07.2025

Bartender/Server

Chilis's Bar and Grill
08.2023 - 08.2024

Server

Senor Toro Mexican Restaurant
02.2020 - 07.2023

High School Diploma -

Vidor High School

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