Dynamic and results-driven professional with extensive experience, excelling in cash handling and customer service. Proven ability to train teams and enhance operational efficiency while maintaining a positive attitude. Strong organizational skills and adaptability contribute to successful store management in fast-paced environments.
• Managed front-end operations, including daily cash handling, reporting, and register reconciliation with accuracy and efficiency.
• Trained and supervised staff and ensured smooth day-to-day workflow.
• Provided professional, friendly customer service in a fast-paced environment, resolving questions and concerns promptly.
• Maintained detailed records of transactions and inventory; assisted with ordering supplies and organizing stock.
• Ensured compliance with all policies and procedures, including ID verification and confidentiality of customer information.
• Demonstrated strong organizational and multitasking skills while supporting overall store operations.
• Oversaw daily operations, including scheduling, staff supervision, inventory management, and administrative tasks.
• Maintained accurate records for payroll, timekeeping, and supply orders, ensuring compliance with company policies.
• Handled high-volume phone and in-person communication, resolving customer and team member concerns professionally.
• Trained and supported staff in following procedures, improving efficiency and team performance.
• Performed daily cash reconciliations and prepared reports for district management.
• Managed multiple priorities in a fast-paced environment, demonstrating excellent time management and organizational skills.