Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayler Kiedrowski

Torrance,CA

Summary

Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

16
16
years of professional experience

Work History

Server

Hop saint brewery
Torrance
12.2023 - Current
  • Greeted guests and provided menus.
  • Followed health safety guidelines when preparing and serving food products.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Utilizing POS systems for order entry accuracy and efficient payment processing.
  • Interacting with customers to ensure their satisfaction with food items and beverages served.
  • Suggestive selling additional items or upgrades to enhance guest experience.
  • Continually monitoring patron alcohol consumption levels for responsible drinking practices.
  • Handling multiple tasks simultaneously while maintaining attention to detail.
  • Serving beer, wine, cocktails, and other beverages in accordance with local regulations.
  • Providing excellent customer service by engaging guests in conversation while pouring drinks or refilling glasses as needed.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.

• stayed up to date with all new and rotation beers

Bartender

Islands Restaurants
Manhattan Beach, CA
02.2023 - 12.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Trained new bartenders on drink preparation and upselling techniques.

Lead Cocktail Server

lobby Bar
Rancho Palos Verdes, CA
01.2021 - 12.2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Server

Rock and Brews
El Segundo, CA
01.2020 - 11.2020
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Filled condiments and napkin containers during slack periods.

Bartender

Islands Restaurants
Torrance, CA
05.2017 - 12.2019
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Bartender, Server, Manager

Sharks Cove
Manhattan Beach, CA
01.2015 - 10.2016
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Provided exceptional service to high volume of daily customers.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Recruited and hired qualified candidates to fill open positions.
  • Addressed complaints to kitchen staff and served replacement items.

Server, Bartender

Islands Restaurants
Manhattan Beach, CA
03.2012 - 05.2015
  • Provided exceptional service to high volume of daily customers.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Server

The Counter Burger
El Segundo, CA
10.2011 - 04.2012
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Informed customers of daily specials and signature menu items.

Party Host

Gable House Bowl
Torrance, CA
06.2009 - 09.2010
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.

Education

Some College (No Degree) - Merchandising And Buying Operations

El Camino College
Torrance, CA

Skills

  • Food Safety Understanding
  • Menu Memorization
  • Dining Customer Service
  • Wine Pairings
  • Effective Customer Upselling
  • High-Volume Dining
  • High Energy and Stamina
  • Food and Beverage Service
  • Team Player
  • Liquor, Wine and Food Service
  • Relationship Building
  • Warm and Friendly
  • Strong work ethic
  • Multitasking and organization
  • Positive and professional
  • Craft beer knowledge

Timeline

Server

Hop saint brewery
12.2023 - Current

Bartender

Islands Restaurants
02.2023 - 12.2024

Lead Cocktail Server

lobby Bar
01.2021 - 12.2022

Server

Rock and Brews
01.2020 - 11.2020

Bartender

Islands Restaurants
05.2017 - 12.2019

Bartender, Server, Manager

Sharks Cove
01.2015 - 10.2016

Server, Bartender

Islands Restaurants
03.2012 - 05.2015

Server

The Counter Burger
10.2011 - 04.2012

Party Host

Gable House Bowl
06.2009 - 09.2010

Some College (No Degree) - Merchandising And Buying Operations

El Camino College
Tayler Kiedrowski