Activities Assistant/Receptionist Assistant
Broadway By The Sea
11.2023 - 01.2024
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and reading.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust.
