Seeking an association within a progressive organization where my people skills and exceptional good customer service abilities can be fully utilize.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Veterans Administration – Los Angeles
10.2022 - Current
Duties include: administering EKGs/ ECGs, bladder scanning, assist with vital signs / daily experience working with psych patients / mental health, serving as a part of the unit’s SMART team assisting team with behavioral restraints/ de-escalation, reorientation of mental health needs, transporting patients, sitting / carrying for: 5150 / 5250 / SI / DTO / DTS / Gravely danger / HI Psych patients, etc
Data entry include: CPRS charting, nursing notes, admission of patients, charting patients belongings / inventory, etc.
Caregiver - CNA (Part-time)
IHSS
07.2012 - Current
Visiting Angels & Private Care
Received certification 1st semester 12th grade
Cashier/Hostess/Server
San Manuel Casino
10.2021 - 06.2022
Cashier / Hostess / Customer Service - Providing guest service: collecting payment for their meals, cash players card rewards, credit/ debit gift cards, using the POS system
In addition, I assisted guests with reservations, hosting front desk, organizing guest seating, act as servers: delivering & discarding food from plates & cups in preparation for dishwasher, wiping down & prepping tables for next guest, training others on the POS cash register, act as lead cashier, assist with flow sheet, breaks, and assignments and side work for 10-15 team members
Lead Cleaner / Customer Service
DR Cleaning Svcs LLC
06.2019 - 02.2020
Cleaned post construction sites, residential homes, commercial / government buildings, providing janitorial cleaning for various local businesses, etc
Claim Assistant III at Los Angeles County, Department of Military and Veterans AffairsClaim Assistant III at Los Angeles County, Department of Military and Veterans Affairs