Tayler Williams
Pensacola,FL
Summary
With a four/five-year tenure as an administrative assistant, I have adeptly supported and addressed the diverse needs and requirements of organizations. My extensive background includes several years of experience in Human Resources, coupled with a solid foundation in administrative roles. I hold a Bachelor's degree in Business Management, further enriching my capabilities. I boast a demonstrable track record of leveraging outstanding interpersonal, communication, and organizational skills to spearhead initiatives aimed at enhancing departmental efficiencies
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Advanced Technology Recycling
06.2023 - Current
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Developed strategies to streamline and improve office procedures.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Human Resources Generalist
Dessert Holdings
04.2021 - 05.2023
- Provided guidance on career growth plans for individual employees based on their aspirations, skills assessments results and organizational needs.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved operational processes resulting in productivity increase in HR department.
Client Advocate
Navy Federal Credit Union
02.2019 - 04.2021
- Monitored industry trends to anticipate client needs and proactively offer relevant solutions.
- Implemented and developed programs to address poverty and inequality.
- Resolved complex issues, ensuring a positive customer experience and fostering long-term relationships.
- Negotiated favorable terms for clients during contract renewals or service adjustments, ensuring maximum value for their investments.
- Organized events such as webinars or training sessions that provided valuable information about products or services offered.
- Coordinated with local government to provide resources to clients.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Business Management
Pensacola State College
Pensacola, FL05.2020
Associate of Arts - Liberal Arts And General Studies
Costal Alabama
Fairhope, Al 05.2017
Skills
- Employee timesheet processing
- Professional Communication
- Strong Problem Solver
- Compensation and benefits
- Project Schedule Coordination
- Calendar Management
- Database entry
- Report Development
- Accounting Support
- Legal administrative support
- Time Management
- Administrative Support
Timeline
Administrative Assistant
Advanced Technology Recycling
06.2023 - Current
Human Resources Generalist
Dessert Holdings
04.2021 - 05.2023
Client Advocate
Navy Federal Credit Union
02.2019 - 04.2021
Bachelor of Science - Business Management
Pensacola State College
Associate of Arts - Liberal Arts And General Studies
Costal Alabama
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