I am a dedicated professional with strong customer service skills and team management experience. I believe I have proven my ability to enhance customer satisfaction through effective communication and organizational skills.
Overview
1
1
year of professional experience
Work History
MOSAIC Ambassador
Pellissippi State Community College
Knoxville, Tennessee
09.2025 - Current
Engaged with prospective students during campus events and outreach activities.
Assisted in organizing college tours and informational sessions for visitors.
Collaborated with faculty and staff to promote academic programs and resources.
Went on academic trips to enhance my knowledge about the community and history of our environment to share with others.
Shift Supervisor
Dunkin' Donuts
Knoxville, Tennessee
08.2025 - Current
Supervised team members during peak service hours, ensuring smooth operations and timely service.
Handled customer inquiries and resolved issues, contributing to improved customer satisfaction.