Taylin Stepney
Oklahoma City,OK
Overview
6
6
years of professional experience
Work History
Stacker Operator
Pratt Industries
Oklahoma City, OK
03.2022 - Current
- Processed paperwork related to receiving, shipping, stocking.
- Followed safe practices to mix and apply chemicals.
- Received verbal instructions from supervisors regarding product placement within warehouse.
- Followed company policies strictly in regards to handling hazardous materials safely.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed routine maintenance and repair.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Manager
Citi Trends
Oklahoma City, OK
08.2018 - 03.2022
- Directed recruitment, hiring, and training of new staff members.
- Provided leadership during times of organizational change or crisis situations.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assigned work and monitored performance of project personnel.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
High School Diploma -
Del City High School
1900 s sunnylane rd 05-2019
Skills
- Staff training
- Scheduling
- Retail marketing
- Quality assurance controls
- Customer service
- Receiving support
Timeline
Stacker Operator
Pratt Industries
03.2022 - Current
Manager
Citi Trends
08.2018 - 03.2022
High School Diploma -
Del City High School