Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrator
Hermitage Retirement Center
06.2012 - Current
Oversee all aspect of the facility, schedule staff, and training
Admissions and marketing
Oversee the well-being of our resident in our Community
Assure facility is in compliance with all rules and regulation set aside by state and facility policies
Overseeing PCS hours, QIreport, Inventory of Dietary Budget, Managing labor and Census.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Streamlined office operations by implementing efficient administrative systems and procedures.
Improved employee productivity with effective time management strategies for daily tasks.
Reduced overhead costs through careful budget management and resource allocation.
Director of Operations
JEC Healthcare Management, Inc.
01.2012 - 06.2012
Assist and Supervise Administrators in Training for two locations
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitor resident’s charts to be state survey ready
Keep records of training and train where needed
Food orientation, Fire Safety, Medication Administration, Alzheimer’s training for Special Care Unit, Supervisor training
Organized activities and create monthly calendar, assist with accounts and filing.
Administrator
Hermitage Retirement Center
09.1999 - 01.2012
From 1999-2003 Personal Care Aide, Med Tech, and Supervisor
From 2003-2005 Office managers: payroll, answer phone, file, account payables and marketing
Understands Microsoft excel, Windows 7, Vista, Familiar with private insurance and Medicaid
From 2005-2010 Managed the facility and oversee all departments
Oversee the well-being of our residents in the community
Streamlined office operations by implementing efficient administrative systems and procedures.
Improved employee productivity with effective time management strategies for daily tasks.
Reduced overhead costs through careful budget management and resource allocation.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Education
College Transfer
Robeson Community College
Lumberton. NC
General Education
Sandhills Community College
Southern Pines, NC
Diploma -
Purnell Swett High School
Pembroke, NC
01.1991
Skills
Office Administration
Program Oversight
Executive Support
Resource optimization
Schedule Coordination
Customer Service
Supplies Ordering
Staff Management
New Hire Onboarding
Multi-Line Phone Systems
Decision-Making
Problem-solving aptitude
License Certification
NC Med Tech, 2000
Personal Care Assistance 80 hours, 2002
NC Activity Director, 2005
NC Assisted Living Administrator, 2005
CPR, 2015
Instructor for Special Care Unit training(approve by DHHS)