Tayllen Munoz
Piedmont,SC
Summary
Skilled Community Associate with background in fostering relationships and connecting resources within diverse businesses. Experience includes coordinating events, managing communications, and promoting on social media. Strengths include problem-solving, project management, and strong interpersonal skills. Previous work has made significant impact in enhancing engagement with clients and collaboration for improvement of businesses.
Overview
11
11
years of professional experience
Work History
Community Associate
Spaces Works
Greenville, SC
07.2023 - Current
- Organized and facilitated community events such as workshops, seminars, and conferences.
- Developed relationships with local businesses to create collaborations for the benefit of the community.
- Provided administrative support to the Community Manager in daily operations.
- Advised members on how best to utilize resources available within the community.
- Conducted surveys and analyzed data to identify areas of improvement within the organization.
- Managed multiple projects simultaneously while meeting deadlines and expectations set by management team.
- Collaborated with clients to ensure successful event planning, execution, and post-event follow up activities.
- Established positive rapport with clients by responding promptly to inquiries via phone, email or social media.
- Ensured that all customer service standards were met during each interaction with members of the public.
- Provided feedback on marketing campaigns launched by the organization in order to maximize effectiveness.
Office Manager
Elite Office Suites
Coconut Creek, FL
01.2021 - 07.2023
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Prepared agendas for board meetings and events, including networking.
- Managed all social media platforms.
Business Marketing Assistant
Nordstrom
Boca Raton, FL
02.2014 - 01.2022
- Developed marketing materials for products and services, such as brochures, flyers, and more.
- Created content for social media posts to promote products and services.
- Assisted with the development of promotional campaigns targeting potential customers.
- Organized in-store shows and other events to increase brand awareness.
- Compiled monthly performance metrics to assess progress against goals.
- Participated in brainstorming sessions with the team to identify new marketing opportunities.
- Analyzed industry trends to inform future marketing plans.
- Supported the implementation of online advertising campaigns across multiple platforms.
- Responded promptly to customer inquiries via phone calls or emails.
- Maintained a professional image when interacting with clients both in person or virtually.
Education
Associate of Science - Business Management
Universidad De Puerto Rico
Ponce, Puerto Rico05-1992
Skills
- Training skills
- Spreadsheet updating
- Community Outreach
- Progress Evaluations
- Retail Marketing
- Social Media Marketing
- Customer Acquisition
- Program Marketing
- Social Media Platforms
- Marketing campaign management
- Public and Media Relations
- Digital Marketing
- Brand Promotion
- Vendor Relations
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Community Associate
Spaces Works
07.2023 - Current
Office Manager
Elite Office Suites
01.2021 - 07.2023
Business Marketing Assistant
Nordstrom
02.2014 - 01.2022
Associate of Science - Business Management
Universidad De Puerto Rico
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