Taylor Shead
Lawrence,NJ
Summary
Dynamic retail leader with a proven ability to drive sales growth and enhance team performance, consistently achieving a 10% annual increase in store performance at Bath and Body Works. Demonstrates expertise in recruiting top talent, mentoring staff, and implementing innovative strategies that elevate customer satisfaction. Adept in time management and operational efficiency, dedicated to fostering a high-performing sales environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bath and Body Work
05.2023 - Current
- Supervised a results-driven sales unit, continuously driving increased revenue and target accomplishment.
- Developed impactful visual displays to improve customer engagement and purchasing actions.
- Provided outstanding customer service by using extensive product knowledge to assist customers, resolve issues quickly, and drive repeat business.
- Conducted staff training and development programs, enhancing the team's sales skills and product expertise.
- Generated 10% annual growth in store performance during fiscal year 2024.
- Fostered talent development by coaching and mentoring team members on sales strategies, customer service excellence, and product expertise, resulting in improved team performance, higher sales, and enhanced customer satisfaction.
Bridal Stylist
David's Bridal
11.2021 - 05.2023
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Ensured customer satisfaction through attentive service and follow-up calls.
- Developed relationships with local businesses for promotional opportunities.
Education
Bachelor of Science - Apparel Production And Merchandising, Management A
Bradley University
Peoria, IL05-2023
Skills
- Recruiting and interviewing
- Budget assistance
- Sales monitoring
- Money handling
- Team building
- Sales growth
- Employee scheduling
- Rewards program oversight
- Performance evaluation
- Effective Time Management
- Planogram Development
Affiliations
- Pi Beta Phi Fraternity - Director of Fraternity Heritage 12/2021-11/2022 Managed event budgets and cultivated strong relationships with stakeholders, ensuring seamless coordination and successful execution of fraternity initiatives and events.
- Kappa Omicron Nu - Treasurer 07/2021-04/2022 Maintained accurate financial records and prepared detailed reports for both the organization and the University, ensuring transparency and accountability in all financial activities.
- Pi Beta Phi Fraternity - President 12/2020-12/2021 Provided strong leadership by guiding and delegating tasks to the fraternity, fostering a culture of collaboration, transparency, and clear communication to achieve collective goals
Certification
- Operations Management Certificate, eCornell, 11/2024
References
References available upon request.
Timeline
Assistant Manager
Bath and Body Work
05.2023 - Current
Bridal Stylist
David's Bridal
11.2021 - 05.2023
Bachelor of Science - Apparel Production And Merchandising, Management A
Bradley University
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