Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Taylor Abelin

Enfield,CT

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

7
7
years of professional experience

Work History

Server

Longhorn Steakhouse
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Delivery Driver

P and P Logistics
08.2024 - 01.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Flight Attendant

American Airlines
04.2024 - 08.2024
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
  • Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
  • Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
  • Working independently without direct supervision, while maintaining a collaborative and dependable member of the flight crew.


Barista

Starbucks
12.2022 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Supervisor

United Parcel Service, UPS
07.2018 - 12.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.

Education

High School Diploma -

Enrico Fermi High School
Enfield, CT
06-2016

Skills

  • Resiliency
  • Manages Pressure
  • Dependability
  • Customer Service
  • Integrity
  • Strong work ethic
  • First aid
  • Safety procedures
  • Leadership qualities
  • Passenger assistance
  • Emergency situations management
  • Problem-solving
  • Conflict mediation

Languages

American Sign Language
Full Professional

Timeline

Server

Longhorn Steakhouse
01.2025 - Current

Delivery Driver

P and P Logistics
08.2024 - 01.2025

Flight Attendant

American Airlines
04.2024 - 08.2024

Barista

Starbucks
12.2022 - 02.2024

Supervisor

United Parcel Service, UPS
07.2018 - 12.2022

High School Diploma -

Enrico Fermi High School

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