Taylor Abercrombie
Groveport
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
UDF
05.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Office Manager
R&A Trucking
11.2022 - 02.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Pharmacy Technician
Mount Carmel Behavioral Health
05.2024 - 12.2024
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Packaged and labeled medications with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Restocked Omnicell Machines
- Worked with nurses to ensure medications were stocked
Pharmacy Technician
Walgreen's Pharmacy
08.2023 - 03.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
Technical Diploma - Pharmacy
Fairfield Career Center
Carroll, OH05-2020
High School Diploma -
Hamilton Township High School
Columbus, OH05-2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Employee scheduling
- Customer relations
Certification
Certified Pharmacy Technician (CPhT - 30273815)
Timeline
Assistant Manager
UDF
05.2025 - Current
Pharmacy Technician
Mount Carmel Behavioral Health
05.2024 - 12.2024
Pharmacy Technician
Walgreen's Pharmacy
08.2023 - 03.2024
Office Manager
R&A Trucking
11.2022 - 02.2025
Technical Diploma - Pharmacy
Fairfield Career Center
High School Diploma -
Hamilton Township High School
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