Taylor Abney
Gardendale,AL
Summary
Experienced professional with a background in healthcare, retail management, and digital marketing. Currently training as a Medical Laboratory Technician, with hands-on experience in clinical labs and extensive knowledge of healthcare operations. Accomplished writer with a passion for content creation, managing social media for local businesses, and applying strong communication skills in real-world settings. Lifelong gamer and tech-savvy individual who is dedicated to family. Strongly motivated by creativity, leadership, and excellence. Skilled in leveraging analytics to drive engagement and optimize campaigns. Known for fostering team collaboration and adaptability in fast-paced environments. Expertise includes digital marketing, community management, and brand development. Consistently delivers measurable results and enhances online presence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Manager
TZ Services
05.2024 - Current
- - Developed and implemented targeted social media strategies to drive engagement and brand awareness across multiple platforms
- - Created multimedia content including graphics, short-form videos, and compelling written posts
- - Scheduled and monitored content calendars to align with marketing goals
- - Responded to follower engagement and managed customer relations through DMs and comments
- - Tracked analytics and delivered performance reports with insights for growth
Assistant General Manager (AGM)
Urban Air Adventure Park
09.2023 - 04.2024
- - Oversaw daily park operations, ensured safety compliance, and managed staffing needs
- - Trained and mentored team members on procedures and customer service
- - Processed payroll and managed scheduling for all departments
- - Played a key role in improving customer satisfaction and streamlining operations
Phlebotomist
Grandview Medical Center
01.2022 - 09.2023
- - Performed venipuncture and collected blood specimens following proper procedures
- - Maintained accurate labeling and transport of samples to appropriate labs
- - Delivered compassionate patient care while supporting clinical teams
Assistant GM / Server / Bartender
On Tap Sports Café
12.2019 - 01.2022
- - Managed daily restaurant operations, created staffing schedules, and controlled inventory
- - Oversaw food and beverage budgets, vendor relations, and payroll submission
- - Maintained a focus on customer experience and quality assurance
Store Manager
Spark Wireless (T-Mobile Premium Retailer)
12.2016 - 11.2019
- - Led a sales team of 6+, enforced operational protocols, and drove monthly KPIs
- - Managed store inventory, reduced shrinkage, and trained team members on sales techniques
- - Handled conflict resolution and customer escalations with professionalism
Education
Associate of Applied Science - Medical Laboratory Science
Wallace State Community College
Hanceville, AL08.2025
Phlebotomy Certification Program - undefined
Wallace State
Hanceville, AL01.2022
High School Diploma - undefined
Gardendale High School
Gardendale, AL05.2015
Skills
- Laboratory Procedures & Specimen Collection
- Social Media Management & Content Creation
- Team Leadership & Staff Training
- Data Entry & Microsoft Office Suite
- Customer Service & Conflict Resolution
- Retail & Inventory Management
- Strong Written & Verbal Communication
- Knowledgeable in Current & Indie Video Games
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
Certification
- - Certified Phlebotomy Technician (CPT), ASPT Certified
- - Basic Life Support (BLS), AHA Certified
- - Food Handler Certification
National Society of Leadership and Success
A current inductee of the NSLA society based on my accomplishments while pursuing my Associates of Applied Science degree with George C. Wallace Community College located in Hanceville, Alabama.
Languages
English
Full Professional
Timeline
Social Media Manager
TZ Services
05.2024 - Current
Assistant General Manager (AGM)
Urban Air Adventure Park
09.2023 - 04.2024
Phlebotomist
Grandview Medical Center
01.2022 - 09.2023
Assistant GM / Server / Bartender
On Tap Sports Café
12.2019 - 01.2022
Store Manager
Spark Wireless (T-Mobile Premium Retailer)
12.2016 - 11.2019
Phlebotomy Certification Program - undefined
Wallace State
High School Diploma - undefined
Gardendale High School
Associate of Applied Science - Medical Laboratory Science
Wallace State Community College
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