Taylor Adams - Galang
Carson,CA
Summary
Professional support leader with experience and readiness for this role. Known for strong team collaboration and adaptability to changing needs. Skilled in problem-solving, communication, and managing support operations. Reliable and results-driven, ensuring optimal team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Employee Support Lead
Delta Air Lines, Inc
09.2021 - Current
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Developed strong working relationships with management in different departments through effective scheduling and communication skills.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Retail Assistant Manager
T-Mobile
04.2017 - 07.2024
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Polytechnic
Long Beach, CASkills
- Relationship building
- Speed to Market
- Adaptability and flexibility
- Reliability
Timeline
Employee Support Lead
Delta Air Lines, Inc
09.2021 - Current
Retail Assistant Manager
T-Mobile
04.2017 - 07.2024
High School Diploma -
Polytechnic
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