Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Taylor Addis

Jacksonville,NC

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Versatile Assistant General Manager with 10 years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Clean Eatz
10.2018 - Current
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Deli Clerk

Food Lion Grocery
01.2022 - 09.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Kitchen manager

Buddys crabhouse and oyster bar
03.2017 - 07.2018
  • Seasonal job
  • Managing staff, schedule making, grill cook, prep cook, fry cook, expediting tickets

Retention Agent

NexxLinx
02.2015 - 03.2016
  • Handling people's accounts, customer services with helping making changes the cx needs and trying to retain cx with services

Education

High school diploma -

Jacksonville high
Jacksonville, NC
01.2012

Skills

  • Expo
  • Food Prep
  • Food Service
  • Kitchen Staff
  • Pizza Maker
  • Servsafe
  • Team Member
  • Cooking
  • Meal Preparation
  • Busser
  • POS
  • Kitchen Management Experience
  • Food Safety
  • Restaurant Experience
  • Culinary Experience
  • Critical Thinking
  • Work Orders
  • Maintaining Clean Work Areas
  • Credit Card Transaction Processing
  • Customer Experience
  • Food Allergies
  • Inventory Control Processes

Certification

  • Servesafe, 06/01/17, 06/01/22, Successfully completing the standards set forth for the ServSafe food protection manager certification examination, which is accredited by American National Standard Institute (ANSI) conference for food protection
  • Food Handler Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Deli Clerk

Food Lion Grocery
01.2022 - 09.2022

Assistant General Manager

Clean Eatz
10.2018 - Current

Kitchen manager

Buddys crabhouse and oyster bar
03.2017 - 07.2018

Retention Agent

NexxLinx
02.2015 - 03.2016

High school diploma -

Jacksonville high

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Taylor Addis