Taylor Alexander
Atlanta,GA
Summary
Detail-focused and personable Data Analyst with knowledge in data manipulation, process validation, and business needs analysis. Proven to understand customer requirements and translate them into actionable project plans. Dedicated and hard-working with a passion for Big Data.
Overview
3
3
years of professional experience
Work History
Data Analyst
The RMR Group
09.2022 - Current
- Developed monthly, weekly, and quarterly reports using Power BI for 4 cross-functional teams: Operation, Marketing, Pricing, and Asset Management.
- Developed, alongside the President and CEO, required policies and procedures that reflected actual goals, tasks and workflows while meeting all regulatory compliance requirements for the construction and Operation team.
- Automated reporting via SQL and Power BI queries based on ETL framework.
- Responsible for designing, developing, and implementing mission-driven Power BI reports.
- Delivered analysis of market, sales, and consumer trend impact on long and short-term strategies.
- Generated ad-hoc reports to evaluate specific business requirements.
Research Analyst
North Highland Consulting
01.2022 - 06.2022
- Gathered data on competitors to analyze prices, improve sales, and improve marketing and distribution strategies.
- Created and managed a database of information gathered from research.
- Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand by 20 %.
- Created and distributed surveys for data collection and analysis to over 150 customers.
- Presented research findings to customers in easily understood ways to advance the business mission.
Graduate Researcher
Florida State University
08.2020 - 05.2022
- Conducted 8 thorough literature reviews to better understand research topics and prepare for studies.
- Met regularly with research team to identify issues and maintain study alignment with objectives.
- Compiled and synthesized data to identify larger trends and research patterns impacting areas of study from 100+ participants.
- Input and modeled data to generate reports and charts for research stakeholders.
- Maintained a database of research materials, documents, and other paperwork.
- Wrote 4 grant proposals to obtain funding for projects from government, corporate, or IRB-approved sources.
Data Architect
Salesforce
05.2021 - 09.2021
- Built 2 functioning APIs in Anypoint Studio on Metrics Accelerator project that helped customers identify how efficiently businesses were using the platform through API consumption and various Tableau/Splunk dashboards.
- Migrated numerous legacy systems to newer technologies, reducing costs and enhancing the efficiency of computing tasks by 50%.
- Created customer support strategies to increase customer retention.
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Monitored customer progress and addressed customer inquiries with timely and accurate updates.
Education
Master of Science - Information Technology
Florida State University
Tallahassee, FL05.2022
Bachelor of Arts - Women's Studies
Spelman College
Atlanta, GA05.2018
Skills
- Power BI
- Data Mapping
- Data Quality Assurance Processes
- Strong Analytical Skills
- Qualitative / Quantitative Analysis
- Pattern Recognition
- Process Development
- Microsoft Excel
- Strategy Development
Timeline
Data Analyst
The RMR Group
09.2022 - Current
Research Analyst
North Highland Consulting
01.2022 - 06.2022
Data Architect
Salesforce
05.2021 - 09.2021
Graduate Researcher
Florida State University
08.2020 - 05.2022
Master of Science - Information Technology
Florida State University
Bachelor of Arts - Women's Studies
Spelman College
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