Taylor Alexander
APAL Humane Society
Pine Grove,CA
5
years of professional experience
Dedicated professional with strong guest engagement and exceptional customer service skills. Experienced in cash handling and high-volume dining environments, ensuring prompt service and customer satisfaction.
Work History
Animal Caretaker
1 Year 6 Months- Provided daily care for animals, including feeding and giving prescribed medications.
- Maintained cleanliness and sanitation of animal enclosures to promote health and safety.
- Supported adoption processes by preparing animals for new homes through socialization efforts.
- Monitored animal behavior and reported any changes to the management promptly.
Host/Server/Bartender
1 Year 1 Month- Greeted and seated guests, ensuring prompt and friendly service.
- Monitored dining area to maintain cleanliness and readiness for guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Assisted in training new servers on menu items, service standards, and operational procedures.
Assistant Manager
11 Months- Trained and mentored team members to enhance product knowledge and sales techniques.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Collaborated with upper management on strategic planning initiatives for store growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma
Skills
Guest engagement
Cash handling
Exceptional customer service
Strong work ethic
Food running
High volume dining
Timeline
Animal Caretaker
APAL Humane Society
02.2023 - 08.2024Read More
Host/Server/Bartender
Highway House Restaurant & Bar
09.2020 - 10.2021Read More
Assistant Manager
Feed Barn
10.2019 - 09.2020Read More
Argonaut High School
High School Diploma
Read More