Summary
Work History
Education
Skills
Timeline
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Taylor  Allen

Taylor Allen

University City ,MO

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Work History

Zoo Crew Member

Saint Louis Zoo
St. Louis MO
05 2019 - 11 2020
  • Provided excellent customer service to zoo visitors, addressing questions and concerns in a professional manner.
  • Maintained clean and safe habitats for zoo animals, ensuring their well-being and comfort.
  • Facilitated memorable guest experiences by conducting guided tours of the zoo''s exhibits and facilities.
  • Collaborated with fellow Zoo Crew members to organize special events and educational programs for guests.
  • Upheld the zoo''s commitment to conservation by implementing sustainable practices in daily operations and educational programs for guests.

Hotel Housekeeper

Marriot Hotel
St. Louis
06 2020 - 05 2024
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
  • Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.

Home Care Provider

Parkwood Assisted Living
ST. LOUIS MO.
04 2023 - 05 2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with self-administered medications.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.

Clerk

Quick Trip
St. Louis
06 2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.

Education

Associate Degree In Nursing (ADN) - Nursing And Healthcare

Washington University in St Louis

Skills

  • Cash Management
  • Quality Management
  • Telephone etiquette
  • Stocking and replenishing
  • Customer satisfaction
  • Relationship building
  • Sorting and labeling
  • Strategic planning
  • Product and service sales

Timeline

Zoo Crew Member

Saint Louis Zoo
05 2019 - 11 2020

Hotel Housekeeper

Marriot Hotel
06 2020 - 05 2024

Home Care Provider

Parkwood Assisted Living
04 2023 - 05 2024

Clerk

Quick Trip
06 2023 - Current

Associate Degree In Nursing (ADN) - Nursing And Healthcare

Washington University in St Louis
Taylor Allen