Summary
Work History
Education
Skills
Timeline
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Taylor Allen

El Cajon,California

Summary

I have been with Sprouts for over 10 years. I started in the meat department as a clerk and climbed the ladder quickly to meat manager in under 4 years. I gained a high level of understanding in effecticve inventory management and meeting all budgets. I changed direction with the company and started a SWA as Service Manager for the holiday season in 2021. Once that SWA ended . I was officially promoted to the position at the Genesse location in early 2022. Since then, I have moved to the Lemon Grove location where I have grown frim numerous challenges in the store. I know I am ready for the next step in my growth with the company and I know what I can offer. My duration with Sprouts, working with various different Store Directors, and other factors, have all helped my growth and readiness for this next step.

Work History

Service Manager

Sprouts Farmers Market Inc, Grocery
04 2023 - Current
  • Train various Front End positions to meet and exceed company expectations.
  • Hire and develop top talent throughout various departments in the store.
  • Work closely with Store Director to ensure all financial goals are met.
  • Manage orders for certain departments.
  • Monitor all metrics to ensure company standards have been met.
  • Ensure customers have a "Top-notch" shopping experience.
  • Manage any customer complaints to ensure all customers n3eds/concerns have been met.
  • High level schedule writing capabilities.
  • Cross train Team Members into other departments to ensure the store runs efficiently.
  • Hold effective and meaningful coaching conversations wuth Team Members that need clarification in their roles.
  • I have taken three Team Members "under my wing" and had a major impact in them achieving the level of Service Manager or higher.
  • Clear and effective communication with all staff.

Service Manager

Sprouts Farmers Market Inc, Grocery
04 2022 - 04 2023
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
  • Mentored new hires/supervisors, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Resolved customer complaints in professional and timely manner.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.

Meat Department Manager

Sprouts Farmers Market Inc, Grocery
04 2018 - 10 2020
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Ensured accurate pricing of all meat items by regularly updating price tags and signage as needed.
  • Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Trained new employees in company policies, best practices, and procedures for handling meat products safely.
  • Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
  • Streamlined workflow processes within the department, resulting in increased productivity among team members.
  • Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
  • Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
  • Delegated tasks and duties to department staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Upheld a safe working environment for staff members by enforcing proper equipment usage and safety protocols. I have never failed a PCR audit from the company in any role or store.

Education

High School Diploma -

Steele Canyon High School
06.2010

Skills

  • Superior schedule writing
  • Great at managing inter team conflict
  • Clear and Effective communication
  • Great at coaching/developing Team Members
  • High understanding of company protocols
  • Ability to adapt to ongoing changes to company protocols and procedures
  • Deep understanding with all company metrics and financial goals
  • Ability to resolve customers complaints to ensure they return to the store as happy guests

Timeline

Service Manager

Sprouts Farmers Market Inc, Grocery
04 2023 - Current

Service Manager

Sprouts Farmers Market Inc, Grocery
04 2022 - 04 2023

Meat Department Manager

Sprouts Farmers Market Inc, Grocery
04 2018 - 10 2020

High School Diploma -

Steele Canyon High School

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Taylor Allen