Taylor Andrea Reynolds
Horn Lake
Summary
To obtain a challenging and rewarding position with a progressive company where my work experience will have valuable application. I have a vast spectrum of knowledge in Healthcare, and I am interested in functioning in a capacity that will put my best assets to work.
Professional with solid background in rehabilitation coordination. Skilled in developing and implementing effective rehabilitation plans, ensuring optimal patient outcomes. Strong focus on team collaboration and adaptability, consistently meeting changing needs. Known for excellent communication skills, empathy, and results-driven mindset.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Outpatient Rehabilitation Coordinator
Baptist Memorial Hospital - Desoto
01.2019 - Current
- Organizing teams and work closely with project team members, managers and leads to help deliver major organizational tasks efficiently
- Manage and coordinate outpatient physical, occupational and speech therapy clinic
- Running monthly reports
- Insurance verification & pre-certification for commercial insurances
- Authorization for Worker’s Compensation Claims & generic insurances
- Identify and correct discrepancies in patient, provider, or insurance details before claim submission
- Ensures all insurance information is accurate for billing
- Medicaid Authorization
- Obtains new patient information and accurately enters patient demographics
- Provides daily scheduling for therapist and patients
- Scheduling referrals
- Generates daily therapy reports
- Record management
- Scheduling follow-up appointments
- Manage supplies and equipment
- Collecting co-payments
- Maintain accurate records of all transactions
- Remote duties as assigned
Emergency Room Coordinator
Baptist Memorial Hospital – Desoto
09.2015 - 01.2019
- Function under the direction of licensed nursing personnel to coordinate non-clinical tasks, including:
- Collaborate with physicians, nurses, and other healthcare workers
- Facilitate patient/bed flow by utilizing admission, transfer, and discharge activities according to procedure.
- Responsible for doctor to doctor consults
- Trauma Coordinator
- Enters patient demographics into Epic system upon arrival
- Patient chart management
- Responsible for patient transfers to other facilities
- Transferring calls to appropriate physicians
- Arrange patient transport for discharges
- Manage supplies and equipment
- Other clerical duties as assigned
Emergency Room Technician
Baptist Memorial Hospital - Desoto
09.2013 - 09.2015
- Ensure a safe environment for both medical personnel and patients
- Provide nursing and technical care to patients under the supervision of license nurses
- Obtain vital signs
- Collect urine and blood cultures for laboratory analysis
- Perform 12 Lead EKGs
- Maintain a safe and clean environment for patients and staff
- Manage supplies and equipment
Transporter/ Lead Dispatcher
Baptist Memorial Hospital - Desoto
05.2012 - 09.2013
- Moving goods and people from one location to another in a safe, timely and efficient manner
- Transporting patients to and from testing areas safely
- Dispatching: Entering patient data and demographics into system for transport
- Assigning patient transports to transporters
- Answering telephone calls from nurses and technicians for patient transport
- Lead weekend dispatcher
- Up – sell Redirect special services to appropriate staff
- Create an easy – going environment for patients and staff
Secretary
Coleman’s Lawn Service
11.2010 - 05.2012
- Facilitating communications within an office and fielding interactions with the public
- Answering telephone calls from clients
- Invoices and data entry
- Payroll
- Scheduling client appointments
- Collecting funds for service
- Coordinate conferences and meeting
- Establish work procedures and schedules for staff
- Maintain event calendars
- Manage supplies and equipment
Education
High School Diploma -
Horn Lake High School
Horn Lake, MS05-2010
Associate of Applied Science - Office System Technology
Northwest Community College
Southaven, MS05-2014
Associate of Applied Science - Microcomputer Technology
Northwest Community College
Southaven, MS05-2014
Bachelor of Science - Healthcare Administration
Strayer University
01-2026
Skills
- Medical Terminology
- Medical Coding
- Customer Service Skills
- Organizational Skills
- Time Management skills
- Typing skills 50 wpm
- Proficient in Microsoft word, Power point, Access, Excel, Desktop Publishing
- Remote experience
- Proficient Business Math
- Decision-making
- Employee supervision
- Schedule management
- Medical clinical procedures
- Quality assurance
- Staff scheduling
- Clerical Duties
- Ten key Punch
- Multitasking
- CPT Coding
- ICD-10 Coding
- EMR Experience
- Direct patient care experience
- Proficient in Epic System(EMR)
- Records management
- EKG Experience
- Ability to work efficiently in a fast-paced environment
- Collections Experience
- Knowledge of hospital regulations, including HIPAA
- Staff management
- Attention to detail
- Verbal and written communication
- Customer service
- Problem-solving
Certification
CPR/AED Certification, American Heart Association
Epic User
Aug 2014 Present
Timeline
Outpatient Rehabilitation Coordinator
Baptist Memorial Hospital - Desoto
01.2019 - Current
Emergency Room Coordinator
Baptist Memorial Hospital – Desoto
09.2015 - 01.2019
Emergency Room Technician
Baptist Memorial Hospital - Desoto
09.2013 - 09.2015
Transporter/ Lead Dispatcher
Baptist Memorial Hospital - Desoto
05.2012 - 09.2013
Secretary
Coleman’s Lawn Service
11.2010 - 05.2012
High School Diploma -
Horn Lake High School
Associate of Applied Science - Office System Technology
Northwest Community College
Associate of Applied Science - Microcomputer Technology
Northwest Community College
Bachelor of Science - Healthcare Administration
Strayer University
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