Taylor Ardantz
Portland,OR
Summary
I am a flexible, open-minded, and customer-focused individual with a strong ability to collaborate effectively while also thriving in independent roles. I am detail-oriented and consistently dedicated to delivering high-quality results, whether I’m tackling tasks solo or as part of a team. My approach is grounded in setting clear goals, maintaining consistency, and fostering a positive atmosphere that uplifts both co-workers and customers. I am confident with customer service, cash handling, food handling, cleanliness, upselling, and bar/counter maintenance. I am committed to maintaining a strong work ethic, working quickly and efficiently, and creating experiences that keep customers coming back. Above all, I bring a blend of responsibility, adaptability, and charisma to every role I take on, ensuring I make a lasting impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Cashier
Pearl Specialty Market & Spirits
11.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Maintained stock to meet expected customer demand.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance, team contributions, and POS expertise.
- Helped customers complete purchases, locate items, and enjoy new reccomendations.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Increased customer loyalty, retention, and enjoyment.
- Communicated with customers and team members to solve problems.
Barback
The Big Legrowski
08.2024 - 12.2024
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered food and drinks to customers at the bar.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Replaced empty kegs and soda syrups.
- Checked ID cards and verified bar guests were of legal age.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Operated POS system to collect payments from customers.
- Greeted customers and provided friendly, knowledgeable service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Learned how to make wide variety of mixed drinks.
Budtender
Broadway Cannabis Market / Mint Cannabis Co.
07.2023 - 10.2024
- Provided exceptional customer service by assisting customers in selecting and purchasing cannabis products based on their preferences and needs
- Demonstrated extensive knowledge of different strains, product types, and consumption methods to educate customers on the effects and benefits of each option
- Maintained a clean and organized sales floor, ensuring that all products were properly labeled, stocked, and displayed for easy customer access
- Adhered to strict compliance regulations regarding age verification, product labeling, packaging requirements, and record-keeping procedures
- Managed cash transactions accurately using point-of-sale (POS) systems while maintaining a high level of integrity in handling financial transactions
- Assisted in inventory management by conducting regular stock checks, monitoring expiration dates, and restocking shelves as needed
- Built strong relationships with repeat customers through personalized interactions to ensure customer loyalty and satisfaction
- Educated customers about responsible cannabis use including potential risks associated with overconsumption or mixing substances
- Resolved customer complaints or concerns promptly by actively listening to their feedback and finding appropriate solutions within company policies
- Participated in ongoing training programs related to cannabis laws/regulations updates as well as new product knowledge sessions provided by suppliers/vendors
Barback
The Big Legrowlski
03.2023 - 09.2023
- Supported bartenders by stocking and replenishing bar supplies, ensuring efficient service
- Maintained cleanliness and organization of bar area, including restocking glassware, utensils, and napkins
- Assisted in the setup and breakdown of bars for events or shifts
- Operated dishwashing equipment to clean glassware, utensils, and bar tools
- Collaborated with bartenders to ensure timely delivery of drinks to customers
- Provided exceptional customer service by promptly fulfilling drink orders and addressing customer inquiries or concerns
- Managed inventory levels of beverages, mixers, ice, and other supplies to prevent shortages during busy periods
- Followed all safety protocols regarding handling of hazardous materials such as cleaning agents or broken glassware
- Worked efficiently in a fast-paced environment while maintaining attention to detail
Barista
Happy Cup Coffee
09.2022 - 07.2023
- Maintained a positive, friendly, and conversational attitude/atmosphere
- Used upselling techniques to boost order value, generating additional revenue.
- Prepared beverages with speed and accuracy to minimize customer wait times.
- Checked dining area frequently to take care of spills, collect discarded items and wipe down tables.
Barista
Aramark, Lifeworks Restaurant Group @ Nike Overhead
07.2021 - 09.2022
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
- Maintained consistent, charismatic, and efficient customer service skills
- Works together with co-workers to make work routine quick & efficient
- Documented complex orders to accurately process payments in POS system.
- Delivered excellent customer service and prompt food and beverage delivery.
Food Delivery Driver
DoorDash
01.2020 - 07.2022
- Handled deliveries for up to 50 hours per week
- Delivered highest level of service to satisfy and retain customers.
- Learned local roads and used GPS to avoid traffic issues and minimize delays.
- Complied with health code standards for safe food handling practices.
Barista
Starbucks
08.2019 - 01.2020
- Received and processed customer payments.
- Cleaned and sanitized work areas and utensils.
- Prepared beverages with speed and accuracy to minimize customer wait times.
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.
- Restocked bar line for fast service capabilities.
Education
Occupational Certifications - Cannabis Horticulture
Oaksterdam University
03.2022
Occupational Certificate - Budtending
Oaksterdam University
03.2022
High School Diploma -
Ida B. Wells High School
Portland, OR06-2020
Skills
- Cashiering
- Cashier training
- Customer service
- Credit and cash transactions
- Point of sale operation
- Spirits restocking
- Bartender support
- Facility cleaning
- Upselling products
- Hospitality and accomidation
- Speedy and efficient
- Communication
Certification
- Cannabis Horticulture, 03/01/22, Present
- Marijuana Workers Permit, 01/01/23, 01/01/28
- Food Handler's Permit, 02/01/22, 02/01/25
- Budtending, 03/01/22, Present
Assessments
- Food service: Customer situations, Proficient, 09/01/22
- Food safety, Proficient, 03/01/23
- Attention to detail, Proficient, 03/01/23
- Sales skills, Proficient, 03/01/23
- Retail customer service, Proficient, 03/01/23
- Customer focus & orientation, Proficient, 09/01/22
Personal Information
Authorized To Work: US
Timeline
Lead Cashier
Pearl Specialty Market & Spirits
11.2024 - Current
Barback
The Big Legrowski
08.2024 - 12.2024
Budtender
Broadway Cannabis Market / Mint Cannabis Co.
07.2023 - 10.2024
Barback
The Big Legrowlski
03.2023 - 09.2023
Barista
Happy Cup Coffee
09.2022 - 07.2023
Barista
Aramark, Lifeworks Restaurant Group @ Nike Overhead
07.2021 - 09.2022
Food Delivery Driver
DoorDash
01.2020 - 07.2022
Barista
Starbucks
08.2019 - 01.2020
Occupational Certificate - Budtending
Oaksterdam University
Occupational Certifications - Cannabis Horticulture
Oaksterdam University
High School Diploma -
Ida B. Wells High School
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