Hi, I’m
TAYLOR ARIEY
Los Angeles,CA
Summary
Outgoing Assistant Branch Manager with 3 years increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
years of professional experience
5
years of post-secondary education
Work History
Enterprise Rent-A-CarLos Angeles, CA
Assistant Branch Rental Manager
04.2023 - Current
Job overview
- Executed sales and marketing initiatives to increase revenue for company.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Enterprise Rent a Car
MANAGEMENT TRAINEE
01.2022 - Current
Job overview
- Assisted managing the largest branch in area of 515 cars
- Consistently performed at a high level of sales and customer service
- Effectively communicate with customers, vendors, and coworkers to maximize sales, Customer service experience and operational plans
- Delivered superior customer service by exceeding customers’ expectations with an average score of 85%.
NIKE, INC
DEPARTMENT MANAGER
01.2021 - 12.2021
Job overview
- Focus daily to drive department sales increase and meet goals
- Teach, Motivate, and manage a team of 40+
- Managed the shipping and receiving processes for a store generating over $18M
- Managed a team engaged in the shipment and receiving of product, as well as store returns, Special orders, and store-to-store transfers
- Maintain an accurate product inventory, exercised the authority over all aspects of logistics and ordering, achieving gains in efficiency, productivity, and operational effectiveness
- Analyze business reporting and supervised the delivery and planning process for product
- Executed daily merchandising projects by communicating, customizing, and following up on all group and individual tasks
- Merchandise Product to influence sales
- Problem solved with team members and developed new methods and approaches to inventory control
- Provided exceptional customer service and assistance.
NIKE, INC
PRODUCT LEAD
09.2019 - 12.2020
NIKE, INC
ACCOUNTING ASSISTANT
11.2016 - 12.2017
Job overview
- Inspired and lead consumer experience- digital increase with satisfaction rating from .63% to 2.0% for 4 months- service champions for district for 5 months
- Promoted 5 employees to full-time within a 2-month timeframe
- Community Ambassador for store and experienced through building partnerships and planning events through our community for our employees
- Business analysis through product and liquidation- reporting to continue to elevate each department sales
- Built processes for liquidation and influence team to incorporate into business decisions and strategies
- Created positive atmosphere and provide feedback to help associates perform at their best.
Community Champion
07.2014 - 11.2016
Job overview
- Planned/organized volunteer hours within community and partnerships
- Coordinated communication, assisted team with management duties, including money and supply orders
- Ownership of new hire training and rookie camp
- Bakersfield Community outreach programs
- Created partnership with Special Olympics of Kern County, League of dreams and Mountain View Middle School
- Maintained and expanded Community partnerships in support of events
- Trained 2 new Community Champions over a 2-year period
- Volunteered 200+ hours in the Bakersfield Community
- Coordinated events with Community Partners while creating monthly and weekly cadences.
Education
CALIFORNIA STATE UNIVERSITY
BACHELORS from Business Administration And Management
06.2016 - 06.2019
SOUTHERN NEW HAMPSHIRE UNIVERSITY
MBA
06.2020 - 08.2022
Skills
Coaching and mentoring
undefinedAdditional Information
- ACCOMPLISHMENTS , Nike Community Ambassador Program: Community Champion, 3 training certificates Community Ambassador Summit- nationwide event for all Nike stores Top Half of the sales metrics in the first two years with Enterprise. Top 2 in the Area in the first two months with Enterprise. 2
Timeline
Assistant Branch Rental Manager
Enterprise Rent-A-Car
04.2023 - Current
MANAGEMENT TRAINEE
Enterprise Rent a Car
01.2022 - Current
DEPARTMENT MANAGER
NIKE, INC
01.2021 - 12.2021
SOUTHERN NEW HAMPSHIRE UNIVERSITY
MBA
06.2020 - 08.2022
PRODUCT LEAD
NIKE, INC
09.2019 - 12.2020
ACCOUNTING ASSISTANT
NIKE, INC
11.2016 - 12.2017
CALIFORNIA STATE UNIVERSITY
BACHELORS from Business Administration And Management
06.2016 - 06.2019
Community Champion
07.2014 - 11.2016
Similar Profiles
Gerald SneedGerald Sneed
Senior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-CarSenior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-Car
Casteadel K. Webb JrCasteadel K. Webb Jr
Management Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental AgencyManagement Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
Muhammad Salal ShahMuhammad Salal Shah
Graduate Sales & Management Trainee at Enterprise Rent a Car / Exotic Car CollectionGraduate Sales & Management Trainee at Enterprise Rent a Car / Exotic Car Collection
Luis LopezLuis Lopez
Auto Detailer/Porter at Car Prep at Enterprise Rent a CarAuto Detailer/Porter at Car Prep at Enterprise Rent a Car
Grace BonafedeGrace Bonafede
TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)