Taylor Atkinson
Santa Barbara,CA
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Community Ambassador
St George & Associates
07.2024 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Utilized property management software to track leasing activity and tenant information, improving data accuracy and accessibility.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
Hostess
Brandon Stillwill
07.2024 - 01.2025
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Host
Eric Stevens
09.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Bakery Cashier
Crumbl Cookies
09.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
Education
No Degree -
Santa Barbara City College
Santa Barbara, CA05-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Hospitality service expertise
- Guest complaint resolution
- Safe food handling
- Seating coordination
Timeline
Community Ambassador
St George & Associates
07.2024 - Current
Hostess
Brandon Stillwill
07.2024 - 01.2025
Host
Eric Stevens
09.2023 - 07.2024
Bakery Cashier
Crumbl Cookies
09.2021 - 05.2022
No Degree -
Santa Barbara City College
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