Dynamic, results-driven professional with a proven track record in management, leadership, and effective communication. Recognized for a detail-oriented approach to problem-solving and strategic planning, consistently delivering innovative solutions that drive organizational success. Committed to leveraging expertise to foster team collaboration and enhance operational efficiency. Eager to contribute to the growth and success of the organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Director
Azura Memory Care/Dimensions Living
09.2022 - Current
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Health Information Supervisor-Training
Granite Hills Hospital
05.2022 - 09.2022
Met deadlines while maintaining high-quality deliverables.
Developed departmental objectives, budgets, policies, procedures and strategies.
Defined problems, collected data, established facts and validated conclusions.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Identified, compiled, abstract and code patient data, using standard classification systems.
Consulted classification manuals to locate information about disease processes.
Released information to persons or agencies according to regulations.
Protected security of medical records to ensure that confidentiality was maintained.
Resolved and clarified codes and diagnoses with conflicting, missing and unclear information by consulting with doctors and others and by participating in coding team's regular meetings.
Lead Professional Medical Coder
Rogers Behavioral Health
06.2017 - 05.2022
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Developed departmental objectives, budgets, policies, procedures and strategies.
Provided physicians with medical coding training and follow up.
Played key role in creation of the professional coder role.
Conducted staff meetings to relay general information or to address specific topics.
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
Reception/Scheduler
Verre Eye Clinic
05.2016 - 05.2017
Greeted visitors upon arrival and directed guests to appropriate facility locations.
Collected, sorted and delivered mail for staff members and customers.
Updated account information in company databases.
Answered questions and concerns regarding company products, services and prices.
Recorded customer transactions and filed receipts.
Resident Associate
Shorehaven
09.2008 - 04.2016
Made regular rounds to ensure that residents and areas were safe and secure.
Monitored supply use and ordered replenishment items.
Answered telephones, routed calls and delivered messages to support facility communications.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
CBRF certified.
Provided medications to residents and documented accurately.
Assisted residents with daily living activities.
Responded to incidents and communicated quickly with EMTs.
Education
Associate in Science (A.S.) - Health Information Management
Waukesha County Technical College
Waukesha, WI
05.2018
Skills
Policy and Program Development
Records Management Systems
Validation Procedures
Patient Data Management Systems
Service Utilization Improvements
Supporting Patients
Government Regulations
Community engagement
Program management
Strategic planning
Project management
Staff management
Public speaking
Accomplishments
Created dynamic marketing content for the organizations website and social media accounts and heavily promoted it, drawing in thousands in donations.
Awarded True Blue award for outstanding service to the community.
Member of National Honors Society throughout college
Certification
CPMA
LANGUAGES
Spanish - Beginner
Timeline
Executive Director
Azura Memory Care/Dimensions Living
09.2022 - Current
Health Information Supervisor-Training
Granite Hills Hospital
05.2022 - 09.2022
Lead Professional Medical Coder
Rogers Behavioral Health
06.2017 - 05.2022
Reception/Scheduler
Verre Eye Clinic
05.2016 - 05.2017
Resident Associate
Shorehaven
09.2008 - 04.2016
Associate in Science (A.S.) - Health Information Management