Taylor R. Banda
Pearland
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Server
Hash Kitchen
08.2025 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
Server
Red oak cafe
11.2018 - 06.2025
- Assisted hosts in maintaining an inviting entrance area while warmly greeting guests and escorting them to their seats.
- Consistently exceeded sales goals by efficiently managing sections and multi-tasking.
- Developed restaurant image by providing fast and courteous service to guests.
- Problem-solved and resolved customer complaints and issues.
- Built up a regular clientele of guests - one of the only servers to have 1 to 2 requests consistently every week.
- Monitored food distribution, ensuring that meals were delivered to the correct recipients and that guidelines such as those for special diets were followed.
Server
First Watch
11.2018 - 05.2022
- Work as a part of a team and help fellow employees at every opportunity to ensure a memorable experience for our customers is consistently provided.
- Welcome and greet customers in a respectful, courteous and equitable manner
Server
Killer's TMX
12.2018 - 09.2019
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods, including daily specials.
- Delivered exceptional service by taking guest orders and serving food in an accurate and timely manner.
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs.
- Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast paced environment.
- Followed all safety and sanitation policies when handling food and beverages.
- Thrived within a high volume environment.
Server
La Casita
02.2012 - 06.2018
- Delivered professional service with a hometown feel ensuring each customer had a pleasant experience.
- Take food orders by phone, package order, and present order to customers upon arrival.
- Assist in food prep when the kitchen was short staffed or when the restaurant was busy.
Receptionist (Temp)
All the little things count
06.2012 - 12.2012
- Assist in a variety of administrative tasks including copying, faxing, scheduling client appointments, and answering calls.
- Utilized Microsoft Excel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
Education
Alvin Community College
High School Diploma - undefined
Assets Academy
01.2011
Skills
- Problem solving
- Customer service
- Time management
- Team collaboration
- Leadership
- Adaptability
- Critical Thinking
- Attention to detail
Timeline
Server
Hash Kitchen
08.2025 - Current
Server
Killer's TMX
12.2018 - 09.2019
Server
First Watch
11.2018 - 05.2022
Server
Red oak cafe
11.2018 - 06.2025
Receptionist (Temp)
All the little things count
06.2012 - 12.2012
Server
La Casita
02.2012 - 06.2018
High School Diploma - undefined
Assets Academy
Alvin Community College